Romeo Kia of Kingston

My son's first car We did some shopping online looking for the perfect car for my son's first purchase of a car. This is a big endeavor for a 19 year old and we wanted We did some shopping online looking for the perfect car for my son's first purchase of a car. This is a big endeavor for a 19 year old and we wanted to make sure he was treated fairly. We had a list of dealerships that we were going to visit and the first on the list was Romeo Kia in Kingston. We stopped by and perused the used cars on the lot without any interruption from a pushy salesman, which in my eyes was their first point scored. When we were finished looking, Eric Sasso came out to the lot, introduced himself and asked if he could help. We told him that my son was looking for a car and he then directed most of his conversation and questions to my son....second point scored. He treated my son like an adult and like a serious customer, not just some kid he could take advantage of because he was young. We went inside to put some numbers together on a car that my son was interested in. Eric made sure to get all pertinent information from us regarding budget and what my son could afford to pay. He then went to discuss with Mike in finance and came back with figures that were close and we thought we could work with. We filled out credit app and left expecting a call the next day. However, we discussed it more amongst ourselves and decided to let Eric know that we were going to be looking around elsewhere as the numbers he gave us were too out of range of John's budget. Eric asked us to give him some time and he would go to Mike and see if there was anything they could do. They called us and managed to get financing within John's budget and also get a warranty included in the monthly payment so that my son did not have to pay for an extended warranty on top of his monthly car payment. And not once did they seem annoyed that we were making them do more work. We were very impressed. We had all intentions of going to different dealerships and looking around but the staff at Kia Romeo were so professional, friendly, down to earth and non-pushy that we didn't see the need. We couldn't have asked for a better experience. Thank you to Eric and Mike who gave us so many laughs which made the whole car buying experience a real joy. And thank you to Romeo Kia for a car that my son is very proud to say he owns. More

ROMEO KIA IS A GREAT DEALERSHIP!!! We dealt with Ross Camburn and he was fantastic!! As a matter of fact ALL the staff were very friendly, knowledgable and professional. They worked w We dealt with Ross Camburn and he was fantastic!! As a matter of fact ALL the staff were very friendly, knowledgable and professional. They worked with us to get us in our new Sorento at a price where we felt comfortable. Ross was very knowledgable and showed us all the features in this SUV. We absolutely love this vehicle and recommend it to anyone looking for an SUV. We have already told several people that if and when they need a car to definitely go to Romeo Kia if they want to be treated with fairness and respect!! Great job Ross...we will continue to recommend you to our family and friends!! Thanks again, Cristina and Joe Sabella More

Outstanding Experience I recently decided to get brand new Optima SLX Turbo.. I loveeee it!! Chris Green was the person who assisted me, he is very respectful of your time a I recently decided to get brand new Optima SLX Turbo.. I loveeee it!! Chris Green was the person who assisted me, he is very respectful of your time and doesn't push anything you don't like just to make a sale. Romeo KIA is the most transparent honest dealer I have done business with And we know honesty and car dealer do not go together in the same sentence. So far this has been the most pleasant experience, my respect to the staff at KIA who have a passion for what they do and it shows in the level of service they provide to their customers, professional, presentable sales team and administrative staff. I will definitely be back when my lease ends. Special Thanks to Lucia and Mike their finance manager it has been a pleasure doing business with you. More

Trust and confidence are key I had a not so great service experience, which did shake my confidence and trust. I hope they can do better in the future to keep customer confidenc I had a not so great service experience, which did shake my confidence and trust. I hope they can do better in the future to keep customer confidence. More

Digging my Kia Soul Got a fair price for our trade-in, all questions were explained in detail and we got a great deal on our car. Everyone was friendly and easy to work w Got a fair price for our trade-in, all questions were explained in detail and we got a great deal on our car. Everyone was friendly and easy to work with! More

Happy with my new Kia I recently bought a car from Romeo Kia in Kingston, New York. .Ryan Knowlton was the sales associate who helped me with my purchase. He was very knowl I recently bought a car from Romeo Kia in Kingston, New York. .Ryan Knowlton was the sales associate who helped me with my purchase. He was very knowledgeable and able to answer all the questions I had about the cars they sell. My husband and I are so pleased with our new Sportage, and very happy with the care the dealership gave us. They make the buying experience less stressful by working with you. I will be sending my friends. More

Romeo Kia - It's a Different Experience I work in Providence Rhode Island and I was on my way home for the weekend when my loyal but aging (over 120,000 miles) 2002 Honda Civic overheated as I work in Providence Rhode Island and I was on my way home for the weekend when my loyal but aging (over 120,000 miles) 2002 Honda Civic overheated as I was exiting into Saugerties. After acquiring my first full time job after College I was looking forward to my first experience purchasing a new car. Unfortunately at the time I was not financially in a situation where I had even considered purchasing a new car. With my Honda in the shop and work on Monday I figured I would way my options and look into a new car. When I walked into Romeo Kia I really went in with the impression that I would not be able to afford a new car. I was really looking just to get into something that would get me from A-B reliably and for a reasonable price. When I began talking with Eric Sasso I stressed to him that pricing and my budget was the only concern of mine. So when he started walking me past the new 2015 Kia Optimas I thought he was crazy. Even though the entire time I kept reiterating to Eric that the price was my only concern he made sure to make sure that the car was something I would love down the road. I took it for a test drive and the car was incredible. The standard options in the car where an unbelievable upgrade from my civic and the car is beautiful looking. When we got back to the dealership Eric, Michael Glosque, and the entire team put in an unbelievable effort to get me into a car I never even thought of driving. The entire experience felt like I was a part of the family and not just another customer purchasing a car. It's been roughly a month since I leased my Optima and I cannot thank Eric enough for thinking ahead. Even though I was in a stressful situation and money was the only thing on my mind he made sure to put me into a vehicle that he knew I would absolutely love. I would recommend Romeo Kia to anyone in any situation looking for a new vehicle. Thank you again to Eric and the entire staff I couldn't be happier! More

WAY above average car buying experience We knew we were somewhere different when our salesperson, Ross Camburn, offered to let us take a car home overnight, and give it a thorough test driv We knew we were somewhere different when our salesperson, Ross Camburn, offered to let us take a car home overnight, and give it a thorough test drive so that we could make sure that the car met our needs. The friendly staff treated us with the utmost respect, and never pressured for the sale. Everyone worked hard to get us into the right car at the right price. If you're in the market for a car, this is the place. You won't be sorry. More

Like no other car buying experience! From the moment we walked through the door we were treated with kindness and respect. Our 03 Honda had a blown head gasket and we found ourselves unex From the moment we walked through the door we were treated with kindness and respect. Our 03 Honda had a blown head gasket and we found ourselves unexpectedly looking for a new car. Eric sasso really listened to our needs and worked incredibly hard to find us the perfect vehicle. He was able to completely change our negative situation into a positive one ! We couldn't be happier dealing with Eric in sales to Mike in the finance department. Two professional and caring individuals. They made the whole experience a pleasure. Romeo Kia's vehicle selection is impressive and we recommend driving any of the models first before going anywhere else. We love our 2015 Kia Optima! Thank You, Kim & Dan More

Awesome Dealership The staff at Romeo Kia is top notch! They go out of their way to make you comfortable from the time you walk into the dealership until you are driving The staff at Romeo Kia is top notch! They go out of their way to make you comfortable from the time you walk into the dealership until you are driving your new car away. I had every detail of my 2015 Kia Optima explained to me to make sure my needs were being met. I test drove both the turbo and the regular engine and opted for the turbo. My salesperson, Ross Camburn, was more than happy to allow me to take my time in deciding. This is not a pressure sales dealership that just tried to slam you into a car and get you out. After purchasing the car, I went to the dealership where Ross went over the car with me and pulled it around the front for me. I sat with Lucia, the manager, and she explained all the contracts and service plans to me and had me ready to go with a smile. Mark Watt also did a great job in working the numbers to make the deal happen. More