
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
At the time I was just looking to see what was out there on the market for used Silverado's and not 100% sure if I was ready to buy. I was greeted by Michael Block who asked all the right questions and gave on the market for used Silverado's and not 100% sure if I was ready to buy. I was greeted by Michael Block who asked all the right questions and gave all the right answers. He didn't push anything on me that I didn't want and it was almost like talking to/buying a truck from an old buddy even though we never met. He eventually narrowed down a used Silverado with almost all the options I requested and set up a test drive on the spot. He was able to get me more for my trade in and work with me on the price of the Silverado so the payments were at a comfortable level. Geoff Van xxxx did he work quickly and I was in the truck in 2 days. My cousin bought a brand new Sierra and Terrain there and recommend me to Romeo and in turn, they gave him a check for $100 so they take care of all their customers, old and new. I experienced some electrical issues with the truck over the winter time but the service department, specifically Joe Huettinger took good care of the truck and they were able to quickly correct it under warranty and put me in a brand new GMC Terrain fully loaded loaner car for no additonal cost. Based on what Joe told me needed to be done as far as diagnosis, theses guys are pros. I worked for a near by Chrysler dealership for years and never saw the level of professionalism or service there as I did at Romeo. I'm hoping my wife wants to trade in her car soon because i'm looking foward to doing business with Romeo again. I definately recommend Romeo to anyone looking for a vehicle, especially a truck. More
I visited Romeo Chevrolet for a couple of reasons one to have my 2008 Avalanche Serviced and second to speak to a former student athlete Mike Glosque who is now working for Romeo Chevrolet. When I arrived i have my 2008 Avalanche Serviced and second to speak to a former student athlete Mike Glosque who is now working for Romeo Chevrolet. When I arrived i seen Mike and expressed to him I had been looking to trade my vehicle in for a new one the same color but 2013. Mike did some research and found out 2013 Avalanche Black Diamond addition comes in limited colors, he also arranged for a test drive of the vehicle available on the lot. After the test drive and having my 2008 appraised Mike and his boss made me an offer for which we haggled about for a while and eventually with the discounts and other incentives we came to an agreement. So far I am very pleased and would like to thank Mike and Romeo Chevrolet for their efforts this far. More
Staff courteous and helpful.Our salesman Mike P. worked diligently with Geof (finance) to make our dreams come true.They have patience and understanding. Most of all, they got us the car that we wanted and diligently with Geof (finance) to make our dreams come true.They have patience and understanding. Most of all, they got us the car that we wanted and not just a car to settle for. Would go there again in a heartbeat!!!!!! Thanks again guys!! More
Our experience at Romeo was wonderful. Jeff Reopell was extremely helpful and knowledgeable concerning not only Romeo's current vechicle inventory but financing as well. He was patient, informative and had extremely helpful and knowledgeable concerning not only Romeo's current vechicle inventory but financing as well. He was patient, informative and had a warm personality. We would most certainly recomend Jeff and the staff of Romeo to anyone in the market looking to buy or lease a new car. More
I can't say enough about this dealership. The service is second to none. I'd also like to take a moment to comment on one of their Sales Consultants, Jeff Reopell. Unlike what we are typically accustomed is second to none. I'd also like to take a moment to comment on one of their Sales Consultants, Jeff Reopell. Unlike what we are typically accustomed to when it comes time for a purchase, Jeff really takes the time to listen, understand a person's needs and concerns. Working with my wife and I he formulated what has been an excellent solution for us. We've replaced our 2011 Acadia with a 2013 Acadia. Jeff gave us an option that saves us several hundred a month in payments over what we were originally paying. Putting the customer first in many businesses has been a thing of the past. Not at the Romeo dealership however. I can't say enough and would definately recommend that anyone looking for a vehice stop by and see Jeff. When they say "We sell cars,,, Family Style" they really mean it. Jeff is a sterling example! More
Upon arriving at Romeo Chevrolet Buick GMC I was greeted by salesman Michael Glosque. He was extremely kind and helpful. He answered any and all questions I had about the different vehicles on the lot. Mich by salesman Michael Glosque. He was extremely kind and helpful. He answered any and all questions I had about the different vehicles on the lot. Michael address my concerns about buying a vehicle and really helped me through the process. I did not feel pressured into purchasing a vehicle, which often happens are car dealerships. My overall experience at Romeo was great and I highly recommend salesman Michael Glosque to anyone who is interested in purchasing a new or used vehicle. He is conscientious, knowledgeable, and kind. More
Myself. my son and my nephew have all recently purchased vehicles from Romeo and Jeff Reopell has been our salesman. We have dealt with Jeff previously and have had great success with him. Jeff has always b vehicles from Romeo and Jeff Reopell has been our salesman. We have dealt with Jeff previously and have had great success with him. Jeff has always been helpful, honest and very professional in making the best possible deal. For this reason I have also referred 2 of my friends to Jeff and they too have purchased new vehicles.So if anyone needs or is looking for a new vehicle stop by Romeo and speak with Jeff, you will be surprised by his professionalism and probably roll out of there with your new care or truck. By the way, tell Jeff I said hi and that I told you to see him. More
Stay away from this dealer! I ordered a new Buick Enclave with a 4,500 lb. factory installed towing package and received and Enclave with a maximum 2,000 lb. towing capacity. The result my being una Enclave with a 4,500 lb. factory installed towing package and received and Enclave with a maximum 2,000 lb. towing capacity. The result my being unable to tow my fishing boat, which is in excess of 2,000 lb's. I wouldn't trust this dealer under any circumstances. More
I have purchased two GMC vehicles in the past from Romeo, however I was considering a new brand of vehicle. I went to numerous dealers around the area and quickly realized that the professionalism, value, a however I was considering a new brand of vehicle. I went to numerous dealers around the area and quickly realized that the professionalism, value, and customer service at Romeo is second-to-none. Mike Palladino is a truly amazing dealer and the only person that I would recommend to anyone visiting Romeo!! The recent trip to Romeo and the purchase of my vehicle was easy and enjoyable, I have no doubt that as long as Mike is working at Romeo I will continue to buy all of my vehicles there. More