Romeo Chevrolet Buick GMC
Lake Katrine, NY
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781 Reviews of Romeo Chevrolet Buick GMC
Perfect Experience I walked into Romeo looking to buy my first new car. Other places I had been to seemed cold and didn't want to deal with a younger adult buying their I walked into Romeo looking to buy my first new car. Other places I had been to seemed cold and didn't want to deal with a younger adult buying their first car. Steve Vitiello at Romeo was the best salesman I have ever encountered and I will now be doing all of my business at Romeo from now on. The place was very warm and friendly and Steve made the process easy and I didn't feel pressured at all. This place was awesome! More
great experience! We were met within 5 minutes by a very friendly salesman, Matt Lopez. He was very knowledgeable about the trucks we were looking at and took his time We were met within 5 minutes by a very friendly salesman, Matt Lopez. He was very knowledgeable about the trucks we were looking at and took his time taking us for a test drive.They didn't have the particular truck we wanted so he searched around and found it for us. He got us the exact truck with every option we wanted.The whole process from start to finish was fast.Geoff VanDyke the finance manager was also very efficient and friendly.The day of pickup Tim Dabrowski helped us, because Matt had a important event with his daughter, and he was also very helpful. I will definitely recommend this dealer to friends! More
Pleasantly Surprised I ventured to Romeo after doing some research on purchasing a vechicle (quicly). My life is fast-pased and I wanted to obtain a vehicle without all th I ventured to Romeo after doing some research on purchasing a vechicle (quicly). My life is fast-pased and I wanted to obtain a vehicle without all the running around and jumping through hoops. Inititially, I thought Romeo was just another dealership. They proved me incorrect. Tony Spada listened intently to my circumstance and was empathetic towards my needs. With the assistance of George, they provided excellent customer support and put me into the vehicle I requested. Tony "Rocks". I would definitely recommend them to others. I actually look forward to continued service with Romeo. By the way, the Cadillac is so smooth :-) More
Purchasing a new vehicle. I went into ROMEO as a new car buyer as well as a new widow and very hesitant to this new process. I must say Michael Critchley went above and beyo I went into ROMEO as a new car buyer as well as a new widow and very hesitant to this new process. I must say Michael Critchley went above and beyond to help me. He was very patient with all my questions explaining every one and always with a smile, he made my first time buying a car stress free and enjoyable. Finance Dept. was really great also. I am now happy owner of a 2014 Chevy Cruze. I would recommend ROMEO to any one who is interested in buying a car and ask for Michael Critchley...Great guy Sophia Sutherland More
New car purchase experience I purchased my new Chevy from Romeo because I had good experiences with the service department when my car needed service. I found the whole Romeo te I purchased my new Chevy from Romeo because I had good experiences with the service department when my car needed service. I found the whole Romeo team friendly and cheerful. What really sealed the deal was the honesty of a Romeo employee. This young man backed into my car at a convenience store when I was not around. Rather than leaving he waited for me to come out and apologized then gave me his insurance information. I figured Romeo Chevy must value honesty and so far all the folks I have dealt with indicate they do. The young salesman Christian Hausermann was very helpful in finding the right car for me and even other sales folks who I met were friendly and helpful. More
Worthwhile visit. When my wife and I made appointment at Romeo's, we weren't sure what vehicle we wanted. We knew the options we wanted and what our budget would allow. When my wife and I made appointment at Romeo's, we weren't sure what vehicle we wanted. We knew the options we wanted and what our budget would allow. Tony showed us different vehicles on the lot until one caught our eyes. He put plates on it so we could test drive it and explained the options. We sat down and worked numbers and came in well within our budget. When we picked up our car, Tony sat with us in the car and explained all the options again. Our Terrain is beautiful and we both love the ride and how it handles. We recommend this dealership to anyone. More
sad have to take off of work to get warranty work done Been with this dealer ship for 18 years bought 5 vehicles threw them.Went in last month to trade my duromax in they could not get me in a 4 door 2500 Been with this dealer ship for 18 years bought 5 vehicles threw them.Went in last month to trade my duromax in they could not get me in a 4 door 2500 hd for 42000 they could not do it ..i had to go to rhinebeck ford to get what i wanted.Glad i did service seems to be better..Know i have a 2012 malibu trying to get warranty work done on it and i have to take off of work and loose money to get it fixed........Not happy with romeo ....sow much for loyalty meaning something with these guys..... More
Commendation My wife and I would like to take this time to thank and commend Steve Vitiello for being a wizard in the art of salesmanship. Steve and his comrades a My wife and I would like to take this time to thank and commend Steve Vitiello for being a wizard in the art of salesmanship. Steve and his comrades at Romeo delivered to us the preferred vehicle we wanted flawlessly. Steve Vitiello is "HOT", he is so hot, he's like spit on the griddle, he "SIZZLES"!!! We would feel remorse if we forgot to mention personnel that were relevant to the purchase of our vehicle. SUPERB JOB, ROMEO! Thank You, Gary and Darin and Matthew Lease More
new car purchase experience the saleman lopez and the general manager made the purchasing experince less stressful and easier than any previous one. I would recommend this deale the saleman lopez and the general manager made the purchasing experince less stressful and easier than any previous one. I would recommend this dealership to anyone planning to buy a new vehicle. More
A wonderful experience! It was great to work with Dawn, she was very helpful and courteous. The truck is great and I will defeinitely be back in the future! It was great to work with Dawn, she was very helpful and courteous. The truck is great and I will defeinitely be back in the future! More