Romeo Chevrolet Buick GMC

I had a very disappointing experience at this dealership. I made an appointment to see a car the night before and confirmed it in the morning. I test drove the car and was very happy with it; everything was I made an appointment to see a car the night before and confirmed it in the morning. I test drove the car and was very happy with it; everything was going smoothly. The salesperson asked if I wanted to see how it looked on paper, and I said yes. He went inside, and a few minutes later, another salesperson came in and informed me that the car had been sold. You can imagine my confusion and disappointment. I thought they were joking or this was some sort of a trick. Apparently, while I was test driving the car, they sold it to someone else who walked in and didn’t need to test drive. Shame on this dealership. I was so excited to finally purchasing my first car, they put me in a terrible mood for the rest of the day, not to mention I literally started crying as I was ready to sign the papers. No doubt that they are running an unethical business. It has been a day and I am still so upset about this whole experience. More

Angel Rios in the service department is an absolute asset to this dealership. The customer service he provides is outstanding! to this dealership. The customer service he provides is outstanding! More

Very happy with their service, very patient with my questions and what I was looking for, would recommend this particular dealership questions and what I was looking for, would recommend this particular dealership More

Just picked up my new Sierra 2500 SLT. Pat Duke was just fantastic to deal with, he made this purchase really easy and he explained everything I needed to know about my new truck. Working Pat Duke was just fantastic to deal with, he made this purchase really easy and he explained everything I needed to know about my new truck. Working with Steve Vitiello & George DeSilva in finance was great as well.This is the 4th vehicle I have bought from Romeo and I can’t say enough good about how they treat their customers. More

Everything was smooth and easy. Being out of state they went above and beyond what I expected of a dealership. I can’t wait to take delivery of the truck which they are bringing to Being out of state they went above and beyond what I expected of a dealership. I can’t wait to take delivery of the truck which they are bringing to me! More

165$a an hour is highway robbery. Please avoid this price gauging pirate. Support a local business just not this one. Please avoid this price gauging pirate. Support a local business just not this one. More

Recently purchased a new Yukon XL Denali that had a damaged door when I picked up the vehicle. The dealer stated they would have it corrected. Took 3 months to get a service appointment to get the door damaged door when I picked up the vehicle. The dealer stated they would have it corrected. Took 3 months to get a service appointment to get the door since I was informed that their service department is undergoing changes. I dropped it off to have the door repaired and get an oil change and the dealer put 100 miles on my truck when it was at the dealer to be serviced. The service manager could not provide me with a legitimate explanation so I can only assume that they used my new vehicle as their own personal vehicle while it was there. Do not get your vehicle serviced here unless you want them putting crazy amounts of mileage on your vehicle. More

I wish to sincerely thank Jeremy Thorpe for his patience and thoughtfulness in my search for the exact SUV that I was looking for. He listened to what I wanted and went above and beyond to find me the perf and thoughtfulness in my search for the exact SUV that I was looking for. He listened to what I wanted and went above and beyond to find me the perfect automobile. He is an asset to your dealership. lca More

Recently took my encore in for servicing. I was immediately greeted by Ryan in a friendly and professional manner. Can't say enough good things about him and the service I received. I was immediately greeted by Ryan in a friendly and professional manner. Can't say enough good things about him and the service I received. More

We purchased a used 2017 Jeep Wrangler from you on July 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few days later it happened again. On July 17, 2023 it was brought in again. Now the service department can't figure out the problem and they sent it to a Jeep dealer "down the road". Today is July 28, 2023 and I STILL don't have our car back. I text daily and leave messages and they sporadically call back with no further results. I am paying for a car that I don't even have in my possession. Very frustrated! More