Romano Mazda
Syracuse, NY
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Great Dealership - Purchased a 2021 Mazda 3 premium Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! Mazda doesn't believe in cheap stuff. the leather interior is amazing, the engine is amazing, and has many great features. If you're looking to purchase a Mazda please stop by Romano Mazda, ask for Mike Salcido who's been my salesperson for many years. Steve the manager at Romano will work to give you the best deal. Although the car prices have spiked due to the pandemic, I paid a little more than usual but was satisfied with the trade-in value for my vehicle. Romano was able to find the exact car I was looking for that happens to be leaving the port and en route to Romano, as there aren't too many. I struck lucky with this one! Don't be hesitant, go and get yourself a Mazda! ZOOM ZOOM! More
Pleased with Ramano Mazda's efforts to sincerely reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extr reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extras. Marivic, sales rep, remained focussed, worked hard, and maintained professionalism throughout our three attempts and final purchase. Sean in Finance Department was friendly professiinal thorough patient. We appreciate the sincere effort to make things right and will continue to do business with Ramano Mazda. More
Coming to the end of our lease with our 4th CX5 I needed a larger vehicle. We contacted our salesperson Marivic F and explained our needs. Marivic located a Ford Explorer at the Romano Ford dealership that a larger vehicle. We contacted our salesperson Marivic F and explained our needs. Marivic located a Ford Explorer at the Romano Ford dealership that she and Steve were able to obtain for me. We were also attempting to get my son into the CX5 that I was trading in for the Explorer. Marivic and Steve worked with both me and my son to get us into our new vehicles. Having some hurdles to get past, Marivic and Steve were able to pull off the impossible and get both my son and me into our new vehicles. Both Marivic and Steve went above and beyond what any salesperson would normally ever do. The transaction of trading in two vehicles and purchasing two vehicles went extremely smooth. We couldn’t have done this with out their help. We will continue to use Romano Mazda for all our future vehicle needs and would recommend anyone looking for a new or used vehicle to contact Marivic, or anyone at Romano Mazda. Their facility is extremely clean with an amazingly friendly atmosphere. From dealing with the service department in the past they are extremely professional and do outstanding work. We just couldn’t ask for any better service in any area of this dealership. Thank you to all at Romano... especially to Marivic and Steve. Jeffrey W. Ithaca,NY More
I purchased a new Mazda CX5 from Romano Mazda and couldn't be happier. My sales representative, Nima, took the time and talents to help me find exactly what I wanted! I appreciated his patience, hu couldn't be happier. My sales representative, Nima, took the time and talents to help me find exactly what I wanted! I appreciated his patience, humor, kindness, and hard work throughout the entire process. I'll be back and will definitely send others his way. More
Our salesman, Bryan Piedmont, did a wonderful job getting a relatively rare CX5 Carbon Edition and putting together a great deal. The trade-in value given for our car was excellent. Bryan and staff were ex a relatively rare CX5 Carbon Edition and putting together a great deal. The trade-in value given for our car was excellent. Bryan and staff were extremely efficient. We had to come from a distance and the paperwork was ready and we completed the transaction very quickly. Thank you very much! More
I bought a new car at Romano Mazda today. I worked with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with financing options, helped me select the perfect model/trim, and really made me feel respected and valued. The dealership was clean, the staff was welcoming, and the overall experience was second to none. I highly recommend. More
I just purchased a Mazda 3 and by Sales Representative Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and love the way they deal openly and caringly with me. Michael and Rick in the service department are outstanding in terms of first-class customer treatment. I cannot find words to express the awesome customer treatment at Romano Mazda. I have dealt with several other dealers and none come even close to Romano Mazda. They really do treat you like family. Gary Gemmill More
Positive buying experience I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one ca I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one car over the next. The Sales Manager Steve was very personable and professional, he went out of his way to thank me for my business. Sean, the Finance Manager walked me through the whole process to make sure I understood everything and got me a great rate in the matter of hours. I would recommend this dealership if you are in the market for a new or used car. More