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Romain Cross Pointe Auto Park

Evansville, IN

4.6
159 Reviews

7600 E. Division Street

Evansville, IN

47715

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Showing 159 reviews

February 17, 2021

Tyler was very knowledgeable of all Subarus Helped me understand the differences between the Forrester and the Outback which ultimately helped me make my decision After my decision and I had completed my More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 18, 2021 -

Romain Cross Pointe Auto Park responded

Thanks for taking time to leave a review, Anne! We are so glad to hear that our team took great care of you. Have a great day!

February 17, 2021

I’ve bought a lot of cars, over 20. This has been one of my best buying experiences. Including over any surrounding Tristate dealer yet. The finance manager made everything go easy buying my Subaru as well More

by Logan1644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Emmett, Amy Watson
Feb 18, 2021 -

Romain Cross Pointe Auto Park responded

Thank you so much for your kind review, Logan! We are so glad you had such a positive experience. If we can be of any further assistance to you, please do not hesitate to reach out. We appreciate your business.

February 17, 2021

This is the 2nd Subaru we have purchased from the dealership and we wouldn't consider going anywhere else. Everyone at dealership from salesmen to service department are very professional and courteo More

by tja080958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Emmit
Feb 18, 2021 -

Romain Cross Pointe Auto Park responded

Thanks for your kind words! Have a wonderful day.

December 21, 2020

Looking all over for a specific truck, I came across Romain Cross Pointe having one in stock. I called and spoke to the internet sales manager. I confirmed the truck was available and asked to receive p More

by sbaledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Watson
Feb 10, 2021 -

Romain Cross Pointe Auto Park responded

We sincerely apologize for your frustrations. That is certainly not the type of service we want to give to our customers. It sounds like there was a miscommunication between our team. Again, we apologize for this inconvenience and that your experience with us did not meet your expectations.

September 12, 2020

Tyler Emmet was such a wonderful help in purchasing my new vehicle. There was NO high pressure only enthusiasm and knowledge about a wonderful vehicle. Tyler is an outstanding member of the Romain team. More

by jmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Watson
Feb 10, 2021 -

Romain Cross Pointe Auto Park responded

Thank you so much for your kind review! We are so glad you had such a positive experience and appreciate your recommendation so much. If we can be of any further assistance to you, please do not hesitate to reach out. We are thankful for your business.

August 15, 2020

No Pain, No Hassle Subaru Purchase We utilized the Costco Auto Program when we purchased a 2020 Subaru Outback from Romain Subaru in Evansville, Indiana. The sales rep who took care of More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Emmett
Aug 17, 2020 -

Romain Cross Pointe Auto Park responded

Hi Larry-- Thanks for leaving a review. It makes us so happy to hear about your great experience with Tyl.er. We look forward to seeing you again in the future. Have a great day!

August 15, 2020

Tyler Emmett, made our car buying experience the best we have ever had. He knew his products extremely well and was able to answer all our questions. He spent time with us to explain standard equipment an More

by Carolgs
Recommend Dealer
Yes
Employees Worked With
Tyler Emmett, Amy Watson
Aug 17, 2020 -

Romain Cross Pointe Auto Park responded

We always want to hear back from our clients and we're glad you had such a positive experience with Tyler. We hope you have a great day!

August 15, 2020

Excellent Saleperson Our slaeperson Tyler Emmett was great to deal with. Honest, knowledge and very helpful purchasing the car and then helped us set up all electronic sys More

by Quick Draw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Watson
Aug 17, 2020 -

Romain Cross Pointe Auto Park responded

We're committed to providing each of our clients with the best automotive experience! We are so happy Tyler was able to assist you and we hope you enjoy your new vehicle!

April 27, 2020

I just purchased an XT6 Cadillac from Doug. He just is an outstanding representative for Romain. He was so knowledgeable about the vehicle. Mark was an excellent manager that also assisted me in my deci More

by Moll.sherri
Recommend Dealer
Yes
Employees Worked With
Doug Goth, Mark
Apr 29, 2020 -

Romain Cross Pointe Auto Park responded

Hi Sherri-- Thanks for taking the time to recognize one of our staff members. We are so glad to hear about your experience and appreciate your recommendation. Please don't hesitate to reach out if we can be of any further assistance. Have a great day!

January 21, 2020

Great Customer Service Experience The entire Romain Cross Pointe Subaru team was outstanding! Our sales associate, Tyler Emmet, was friendly, super-knowledgeable, patient, and nonsense More

by Subaru Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Emmet
Jan 23, 2020 -

Romain Cross Pointe Auto Park responded

Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please come see us for any future needs.

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