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Romain Cross Pointe Auto Park
Evansville, IN
160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 160 reviews
December 18, 2022
Tyler Emmett was so helpful and patient when I was selecting my 2023 Crosstrek Limited. He is knowledgeable and experienced. He explained every feature in detail, answered each question and addressed selecting my 2023 Crosstrek Limited. He is knowledgeable and experienced. He explained every feature in detail, answered each question and addressed every concern. For me, buying a vehicle has got to be one of the tasks I dreaded the most but Tyler made it a very pleasant experience. It’s been 15 years since I’ve changed cars so I was very apprehensive about all of the new technology, but he set up everything for me. All we had to do was drive it home! I couldn’t be more happy with my new ride! I would definitely do business with Tyler at Romain Subaru again! More
by 1957skramc
Employees Worked With
Tyler Emmett, Candida Alvarez
December 13, 2022
Had the best vehicle purchase experience of my life when I recently purchased a Subaru for my son from Tyler at Romain. This young man knows the product he represents and asked the right questions to deter I recently purchased a Subaru for my son from Tyler at Romain. This young man knows the product he represents and asked the right questions to determine that we would ultimately be happy with our vehicle decision. More
by Ken E
Employees Worked With
Tyler Emmitt
December 10, 2022
We went to Romain with the purpose of test driving a Subaru Outback and initially spoke with Tyler. We test drove a car and fell in love which is not surprising because we already owned a 2009 Forester Subaru Outback and initially spoke with Tyler. We test drove a car and fell in love which is not surprising because we already owned a 2009 Forester from Romain. We ordered a 23 Subaru Outback thanks to Tyler’s knowledge of the Outback and love our choice! Tyler was kind, not pushy to seal a deal and thoroughly informative about the Outback, making our buying process non stressful and a positive buying experience. Thank you Tyler!! Also, thanks to Lori who was equally helpful and kind during Tyler’s paternity leave!! Janet Lank More
by rsljgl
Employees Worked With
Do not recall name
December 02, 2022
7 minutes before my appointment I was contacted that the car was in financing with a different customer. I was of course in route. They offered to work with me to find another vehicle, but I had a second ca car was in financing with a different customer. I was of course in route. They offered to work with me to find another vehicle, but I had a second car that another dealership had contacted me about. I ultimately purchased with the other dealership More
by NoWay
Employees Worked With
N/A
November 21, 2022
The folks at Romain Subaru are the best! I went in over a weekend and was planning on shopping around at different dealers. I stopped at Romain first and and was so impressed with the person I went in over a weekend and was planning on shopping around at different dealers. I stopped at Romain first and and was so impressed with the personnel and their product. At first I had decided to wait to order my vehicle until the next week, but was so excited to get a Subaru I went back the next day and ordered my vehicle. The whole process from meeting my sales rep to completing the paperwork for my new 2023 Subaru Outback Premium was top-notch! Tyler was my sales rep and he was amazing; don’t forget to ask for him when going to Romain! More
by natedale96
Employees Worked With
Tyler Emmett, Travis Durnell
October 25, 2022
I live in central Illinois, and I don't like buying cars. I have not had good experiences with dealerships in the past. I had priced new Subaru Foresters at all four central Illinois dealerships, and was n I have not had good experiences with dealerships in the past. I had priced new Subaru Foresters at all four central Illinois dealerships, and was not satisfied with the quotes I received. My daughter lives in Newburgh, IN, and I discovered Romain Subaru in Evansville is just a few miles from her home. I stopped in, and was immediately greeted by Tyler Emmett. He was very friendly and personable, and worked up an "out the door" quote for me, including the optional equipment I wanted. His quote was almost $2,500 less than any of the quotes I received from the dealers in Illinois for the same vehicle and options. I ordered the Forester, and Tyler told me that it would arrive in late September. I received a text from Tyler on August 1, with the VIN, so I could price insurance ahead of time. On September 12, I received another text from Tyler, letting me know that the Forester would be in either that day or the next. When I went in on the 14th, Tyler once again greeted me, and he was very thorough again, going over the warranties, including the optional ones, and the pricing details. When he and his supervisor went out to check my trade-in, they offered me more than the original quote! Tyler then took me to see Brian Travis to take care of the financial stuff. Brian was just as friendly and personable as Tyler. He went over the pricing step by step, and when all was said and done, I ended paying almost a thousand dollars less than what my "out the door" quote had been. Tyler and Travis both told me that the paperwork I needed to transfer my old plates to the Forester would be sent to me in two to four weeks. Tyler then spent almost an hour showing me the bells and whistles in the vehicle, which buttons did what, etc. One week later, the license transfer paper work arrived. Cheryl Snoke had prepared it and sent it to me way earlier than I expected. So far, I have only had great experiences with Romain Subaru. I hope my experiences with the service department will be just as great. Kudos to Tyler Emmett, Brian Travis, and Cheryl Snoke!! More
by Ken Kersey
Employees Worked With
Tyler Emmett, Brian Travis, Cheryl Snoke (indirectly)
