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Romain Cross Pointe Auto Park

Evansville, IN

Overview
Reviews
Vehicles
4.6
159 Reviews
Call Dealership (812) 479-5300

7600 E. Division Street

Evansville, IN

47715

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Showing 159 reviews

November 04, 2024

Shop cost for oil change is way to costly compared ot where I get my other cars oil changed More

by wgrudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Smith
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September 18, 2024

Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful. More

by Claudia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Becerra, Chad Smith
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August 09, 2024

We have been to many dealerships. Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal. More

by drhill7988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Wink, Salesman. Brian in Finance, Chad Smith
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Aug 09, 2024 -

drhill7988 responded

Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

May 08, 2024

We had a couple of issues early on, but we worked things out in the end. More

by MikeD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mort
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May 09, 2024 -

Romain Cross Pointe Auto Park responded

Mike, We are sorry to see this review and understand your frustrations. Our team will be in contact with you to get this resolved. Thank you.

April 24, 2024

Bought a 2024 Subaru Ascent from Ben Knox and Enrique. Best experience buying from Romain! Romain Family knows how to treat customers! So many options at Romain both new and used and for any type of budge More

by hrsingleton04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Knox
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April 20, 2024

We saw a Jeep online so we took a chance and drove over 300 miles to see it met Ira super guy very pleasant and professional. The whole experience was so smooth got the deal we wanted couldn't More

by John Carr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira
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March 31, 2024

I was shopping on line,the dealership was quick to respond the sales staff was courteous,and professional. A+in my book. More

by dgeedv8
Recommend Dealer
Yes
Employees Worked With
Chad Smith
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March 20, 2024

Purchased a demo vehicle with less than 3000 miles. The low tire pressure warning came on around 15 miles on the way home from the dealership. All the tires were under inflated. One week later with har More

by Dan O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Smith
Report | Print
Mar 21, 2024 -

Romain Cross Pointe Auto Park responded

Dan, We are sorry to see this review. We understand your frustrations and are more than happy to inspect it again. Please feel free to come by and bring the vehicle back to us. We apologize for the inconvenience and hope to see you soon. Thank you.

March 18, 2024

I can't express enough how pleased I am with John and the whole team at Romain. From Chad, to Travis, and the other executives around the floor just chatting throughout the morning - everything about Romain More

by chris47601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Edwards
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February 17, 2024

They had already sold the vehicle I was interested in two weeks prior and never noticed it was still up on the website. More

by sshelton459
Recommend Dealer
No
Employees Worked With
Chad Smith
Report | Print
Feb 19, 2024 -

Romain Cross Pointe Auto Park responded

Steve, We regret seeing this review and apologize for the inconvenience you faced during your visit. There was a mix-up with the vehicle you were interested in before your appointment, as it was mistaken for another one of the same make, year, and model. Unfortunately, the Sales Consultant you interacted with did not have a particular vehicle linked to your inquiry. Please note that vehicles are displayed on our website until they are delivered and is why the vehicle was still being shown. Once again, we deeply apologize for any inconvenience caused and if there's any way we can further assist you, please feel free to contact us directly. Thank you.

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