Rolling Hills Auto Plaza

Great to work with while at dealership. Did not return phone calls. I had questions about key pads not working. After traveling to dealership 35 miles from my home, there was a dispute with the service de phone calls. I had questions about key pads not working. After traveling to dealership 35 miles from my home, there was a dispute with the service department regarding fixing key pads at no cost to me (they did not work from the beginning of picking up the car). I purchased a certified pre-owned Honda with the 12/12 warranty and was led to believe this would be taken care of at no cost to me - service department personnel indicated that there was $100 deductable on work. Shane Silvey was contacted and agreed to pay for the work. Paperwork necessary for car tags and sales tax payment not sent - I had to make a trip to the dealership to pick up paperwork. A friend of mine sold her car at the same time and was told her check would be ready in three days. After calling and talking to 4 - 5 people, she was assured her check was ready. Upon arriving to pick up her check (she was told via her phone conversation to pick it up at the Toyota dealership) at the Toyota dealership (she was told to do this), they told her it would be at the Honda dealership. When she inquired about the check (that was supposedly ready for her to pick up), she was told that it was written to me and that I had to pick it up. Honda makes a quality vehicle and I have owned Hondas for MANY years (actually purchased a new Civic several years ago from your dealership - great experience). This was the worst experience I have ever had with a Honda salesman and dealership. Tom (whose last name I cannot remember - probably because he could not get my name right the entire time we visited both in person and over the phone) was very friendly and helpful, however, the truth was not always communicated to me throughout the process. More

Ryan, Gary and othe staff who worked with us were great. Ryan was our first contact. Gary took good care of us, managed our test ride and gathered information before handing back off to Ryan. The Rolling Ryan was our first contact. Gary took good care of us, managed our test ride and gathered information before handing back off to Ryan. The Rolling Hills team went many miles to find and bring back to St. Joseph exactly the truck I wanted. Ryan did a great job in reviewing vehicle documentation and going over the vehicle with us. He even programed the garage door opener and set our favorite radio stations for us. Bill handled the paper work very efficiently and did not pressure us to add on anything we were not prepared to buy. More

Rolling Hills Honda provided me with outstanding customer service, product, and price. I called them looking for a specific car, they didn't try to sell me anything a different car, other accessories, or an service, product, and price. I called them looking for a specific car, they didn't try to sell me anything a different car, other accessories, or anything else. They simply took the order and worked diligently and found the exact vehicle I wanted at the exact price I wanted, and then made my visit to pick it up and purchase it very pleasant and easy. Specifically, the service I received from Bill Bonnett, Nathan Meers, and Kyle was first rate. I would highly recommend using this dealer for your next Honda or Toyota purchase. More

New/1st time to buying vehicles and we were young had purchased a 2 yr 30000 mile warranty didn't know what all that included so when it came time for an oil change contacted Danny, and asked if we had f purchased a 2 yr 30000 mile warranty didn't know what all that included so when it came time for an oil change contacted Danny, and asked if we had free oil changes. He said "no, we have never offered a service like that." So we never used our $1500 service plan. By the time we realized what it all included the plan had expired. So we called to get a refund and Bill let us know that, "we were at fault, and should of known better". Further action has been taken. I'm sure it was a mistake on Dannys behalf(great individual), but appalled Bill will not refund us. Obviously I misunderstanding, but who would pay out of pocket for oil changes when they have a plan that cover them for 2 yrs?? Pretty obvious we were denied about services. More

Brent was very helpful and his friendly attitude made it pleasant working with him. He took the time to review the manual guide and pointed out the high lights, which saved us time of reading through it all pleasant working with him. He took the time to review the manual guide and pointed out the high lights, which saved us time of reading through it all. The guide is in our glove box... in the event that we need it. Brent is pleasant to work with and I would recommend him to all my friends. More

Nate Briner was very helpful, he kept us up to date with different vehicles that were coming in and we appreciate his hard work! Thank you Nate!!! different vehicles that were coming in and we appreciate his hard work! Thank you Nate!!! More

i brought a car from nate briner yesterday and i feel that he was very good sales man, was very helpful and answered all our questions and concerns. He worked very hard with helping us in the purchase of that he was very good sales man, was very helpful and answered all our questions and concerns. He worked very hard with helping us in the purchase of this car. More

I bought a 2009 Hyundai sonata. I love the car... My salesman was Nate Briner and he went above and beyond like he always does. I have purchased several cars from him and he always does his best to make salesman was Nate Briner and he went above and beyond like he always does. I have purchased several cars from him and he always does his best to make me feel comfortable. Great experience.. thank you Nate.... More

My wife and I are senior citizens and have been driving a Buick Lucern. We were wanting to downsize to something smaller and more gas efficient, so we dropped by Rolling Hills to see what they had to offer. Buick Lucern. We were wanting to downsize to something smaller and more gas efficient, so we dropped by Rolling Hills to see what they had to offer. Josh McCarthy came to see if he could be of help to us. He showed us different new models and the features they offered. We found him to be very curteous, friendly and helpful. We told him we would think about it and possibly return. After thinking and discussing, we decided to return to look again. When we got there (we had not made an appointment), Josh was busy with other customers, so he sent Terry Hupp to help us. Terry was equally as friendly and curteous and took a great deal of time to answer our questions and explain in detail the features of the Honda Fit that we were particularly interested in. Josh took the time to stop by and make sure things were going all right and between these attitude of these two and the favorable impression they made on us two older people, we took the step and traded cars. The sales manager and business manager also were friendly and helpful. To sum it up, the people we met at Rolling Hills are assets to your firm and are to be commended for a job well done. More

Purchased a new vehicle from Rolling Hills on Thursday (May 24) and worked with Karl Myers again. We had purchased a new vehicle in 2000 and Karl was our salesman at that time as well. He provided excel (May 24) and worked with Karl Myers again. We had purchased a new vehicle in 2000 and Karl was our salesman at that time as well. He provided excellent customer service and worked with us to get in our price range. The service received in the service department for our 2001 vehicle has always been great as well. Thank you Rolling Hills and Karl Myers. More