Rogers Ford Lincoln

Great service. Our salesman, Randall, was very respectful and hustled to get a deal done. We went there looking for a particular make and model , which they didn’t h Our salesman, Randall, was very respectful and hustled to get a deal done. We went there looking for a particular make and model , which they didn’t have in stock. He searched and searched until he found something we were happy with. He was a newer salesperson but he was honest and sincere in his efforts. We were very happy. This is our first time buying with the dealership. They were very organized in the whole process. More

Great Service-inside and out! The used car salesman was very patient and nice, as my wife changed her mind several times. He (Peter) understood our wants and particular model inter The used car salesman was very patient and nice, as my wife changed her mind several times. He (Peter) understood our wants and particular model interests and located the perfect one for us (on the new side). we were very pleased with the one we got (exact color-inside and out). Great service outside (from Peter) and great service inside with the finance guy (James S). These guys worked hard and got us a great deal! More

Linclon service Only one glitch, The one of the mechanics got their foot off of the paper in the floor. When I showed it to the service writer he said how sorry he wa Only one glitch, The one of the mechanics got their foot off of the paper in the floor. When I showed it to the service writer he said how sorry he was and took it to the detail dept. and had it cleaned. Things like that is bound to happen, and they took care of it right then. I understood and will keep coming to Rogers Ford, as I have for at least 25 years. This is the first time this has ever happened and I am sure it won't happen again. More

Oil change The dealership did a really good job and all of the employees gave excellent customer service!! Service tech helped me get the stuff out of the back The dealership did a really good job and all of the employees gave excellent customer service!! Service tech helped me get the stuff out of the back of the car so we could check the air in the spare tire!! More

Always a good experience! I've purchased several vehicles from Rogers Ford, including two Super Duty F-250 diesels. The purchases have always gone smoothly and the prices have I've purchased several vehicles from Rogers Ford, including two Super Duty F-250 diesels. The purchases have always gone smoothly and the prices have been competitive. I get almost all of my service work done at Rogers, and I have always been pleased with the results. Good service work means that the vehicles perform well and last longer. They're professional and attentive to my needs, which has to be challenging when they are as busy as they are in the middle of an oil boom in the Permian Basin. More

New navigator Great job from everyone involved on our new navigator purchase you make it enjoyable Thanks Lee Cook You take the time to listen and find what we r Great job from everyone involved on our new navigator purchase you make it enjoyable Thanks Lee Cook You take the time to listen and find what we really want your the man. More

A Wonderful Experience A wonderful experience getting my new Explorer. No pressure and so friendly and helpful. They had several cars to choose from and the perfect car fo A wonderful experience getting my new Explorer. No pressure and so friendly and helpful. They had several cars to choose from and the perfect car for me. Thank you for the quick service and no hassle. More

2018 Raptor 2018 Lead Foot Grey Raptor, what can I say, I wanted it and not just one from the lot. I was referred to Rogers Ford and they suggested I speak to To 2018 Lead Foot Grey Raptor, what can I say, I wanted it and not just one from the lot. I was referred to Rogers Ford and they suggested I speak to Todd Robinson and so I did. I explained I did not have to greatest experiences trying to get a Special-Order Raptor from other dealers and he asked what options I wanted and explained the order process and how long it would take. He placed the order that day and 3 months later I am driving the exact truck I wanted. If you want a fair and honest salesman that will sell you what YOU want than go to Rogers Ford and speak to Todd Robinson this is who I recommend…. More

Worst dealership The worst dealership ever. I have 2011 ford escape that needed a fuel pump back in october 2017, i replaced it with an after market part. In January 2 The worst dealership ever. I have 2011 ford escape that needed a fuel pump back in october 2017, i replaced it with an after market part. In January 2018 ford sent me a recall letter for the fuel pump. Took the car to rogers ford midland and had it replaced and they through the after market one away. my car worked fine with the after market one from October till January when they told me we have to put an original part instead. Anyway the fuel pump failed again in February then march, may, june and july. I called the mother ford company (ford headquarter) and a supervisor called me, it was so silly, he tried to tell me that the issue has been handled and they’ve been giving me loaners all this time and the warranty on the recall is 12 months even if they cannot fix it, and he actually said (SIR IF YOUR ARE NOT SATISFIED YOU CAN TAKE YOUR CAR TO ANOTHER DEALERSHIP OR YOUR A MICHANICH) with an angry voice. Anyway the Last time in july when they had my car, they called me to bring the loaner back because they have discovered that they mistakenly replaced the fuel pump five times and the issue is not related to the recall problem and it’s something called “fuel major”. The service manager convinced me that this fuel major will fix the issue but i have to pay for it which is fine by me just get it fixed. Today 8/7/2018 i picked up my car and paid $220 for the part. As soon as i parked my car at the apartment it won’t start again and have the same issue. I will never ever buy ford or fix anytging with ford. More

Great experience Daniel made purchasing a new car an easy stress free experience for me. He helped me find the perfect vehicle for me and I could not be happier with t Daniel made purchasing a new car an easy stress free experience for me. He helped me find the perfect vehicle for me and I could not be happier with the overall experience! More