Rogers Ford Lincoln

Worst dealership The worst dealership ever. I have 2011 ford escape that needed a fuel pump back in october 2017, i replaced it with an after market part. In January 2 The worst dealership ever. I have 2011 ford escape that needed a fuel pump back in october 2017, i replaced it with an after market part. In January 2018 ford sent me a recall letter for the fuel pump. Took the car to rogers ford midland and had it replaced and they through the after market one away. my car worked fine with the after market one from October till January when they told me we have to put an original part instead. Anyway the fuel pump failed again in February then march, may, june and july. I called the mother ford company (ford headquarter) and a supervisor called me, it was so silly, he tried to tell me that the issue has been handled and they’ve been giving me loaners all this time and the warranty on the recall is 12 months even if they cannot fix it, and he actually said (SIR IF YOUR ARE NOT SATISFIED YOU CAN TAKE YOUR CAR TO ANOTHER DEALERSHIP OR YOUR A MICHANICH) with an angry voice. Anyway the Last time in july when they had my car, they called me to bring the loaner back because they have discovered that they mistakenly replaced the fuel pump five times and the issue is not related to the recall problem and it’s something called “fuel major”. The service manager convinced me that this fuel major will fix the issue but i have to pay for it which is fine by me just get it fixed. Today 8/7/2018 i picked up my car and paid $220 for the part. As soon as i parked my car at the apartment it won’t start again and have the same issue. I will never ever buy ford or fix anytging with ford. More

Great experience Daniel made purchasing a new car an easy stress free experience for me. He helped me find the perfect vehicle for me and I could not be happier with t Daniel made purchasing a new car an easy stress free experience for me. He helped me find the perfect vehicle for me and I could not be happier with the overall experience! More

PURCHASE A BIG xxxx YA SHOUT OUT FOR TROY BARBER IN FLEET DEPARTMENT. GREAT CUSTOMER SERVICE, AS I AM OUT OF STATE AND BUYING VEHICLES FROM TROY AND THE GANG A BIG xxxx YA SHOUT OUT FOR TROY BARBER IN FLEET DEPARTMENT. GREAT CUSTOMER SERVICE, AS I AM OUT OF STATE AND BUYING VEHICLES FROM TROY AND THE GANG AT ROGERS FORD, ALREADY BOUGHT 3 AND WAITING FOR ANOTHER TO ARRIVE. I WILL MOST CERTAINLY KEEP BUYING FROM YALL.. SCOTT VICKERY More

“Fast friendly family dealership” Rogers Ford Family made my truck buying and financing a more less stressful purchase. Flip was more than just a salesman, he is a driven understanding Rogers Ford Family made my truck buying and financing a more less stressful purchase. Flip was more than just a salesman, he is a driven understanding reliable person that helped accomodate me with my buying decision in selecting a truck for my use and pricing. The guys at Roger’s Ford family dealership have great team work ethics in selling/trade-ins & financing transactions. I recommend Rogers Ford to anyone who wants to buy without the “ all day wait.” More

VEry efficient We were extremely happy with the process. We purchased a truck in a very reasonable time frame as time was important to us. Received a good price an We were extremely happy with the process. We purchased a truck in a very reasonable time frame as time was important to us. Received a good price and quick delivery. More

rogers ford was the best Ron was great we told him what we were looking for he work hard to sell us what we us looking for it was a pleasure very pleased Ron was great we told him what we were looking for he work hard to sell us what we us looking for it was a pleasure very pleased More

Overall good Brought truck in and was told there was 25 ahead of me and could be up to 2 weeks. They got job done in a week. Being Midland I could not be more plea Brought truck in and was told there was 25 ahead of me and could be up to 2 weeks. They got job done in a week. Being Midland I could not be more pleased. More

Service Brought my truck in for a recall it was in and out in about a day. It’s good to see real Service in a service department. Thanks to Jesse and Jacob Brought my truck in for a recall it was in and out in about a day. It’s good to see real Service in a service department. Thanks to Jesse and Jacob More

Excellent service I brought my truck in for a recall and told Jesse that I needed back if possible in one day because I was headed out of town. I received a call back I brought my truck in for a recall and told Jesse that I needed back if possible in one day because I was headed out of town. I received a call back the same day saying my truck was done. Couldn’t be more impressed. More

Excelente atención Muchas gracias por su ayuda, quede muy satisfecha con su amabilidad, me explico cada cosa que yo preguntaba, estoy muy feliz por la compra 😊&# Muchas gracias por su ayuda, quede muy satisfecha con su amabilidad, me explico cada cosa que yo preguntaba, estoy muy feliz por la compra 😊😊😊😊 Gracias More