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Rogers Chrysler Jeep Dodge
Lewiston, ID
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I first contacted the dealership through the internet. I found what I was looking for and Lacey set up an appointment with a salesman. We arrived at the dealership to find the salesman out to lunch. When he found what I was looking for and Lacey set up an appointment with a salesman. We arrived at the dealership to find the salesman out to lunch. When he did arrive he was clueless. He didn't know anything about the car we were looking for, not even simple information like the year. We loved the van, it was what we wanted, but we were so frustrated by the service, we decided to keep looking. I contacted Lacey to let her know how disappointed we were, and she switched our sales to an online negotiation. She answered all of my questions, gave us a fair trade on our Subaru, and got back to me in a timely manner. I will use the online negotiations when we purchase our new Pick Up Truck next year! More
From the moment I walked in till the moment I drove away with my new Avalanche, I was treated with respect,courtecy, and a smile. Everyone was very helpful in answering my questions and did not talk down t with my new Avalanche, I was treated with respect,courtecy, and a smile. Everyone was very helpful in answering my questions and did not talk down to me just because I was a woman. I went in to have service on my Buick and left with the vehicle I have been wanting for a very long time. Thank you David and everyone I worked with at Kendall, you were all great and made buying a vehicle as pleasant a process as possible. More
They wanted to earn our business and they did just that. Janae worked hard for us and we appreciated that. We've told our friends about our experience. Janae worked hard for us and we appreciated that. We've told our friends about our experience. More
I went with my sister to the Subaru dealership. She had her car in for service, and was also hoping to buy a good, used Subaru. She was put in contact with Bill Myers, who then showed us an excellent used her car in for service, and was also hoping to buy a good, used Subaru. She was put in contact with Bill Myers, who then showed us an excellent used 2007 Forester. She purchased the car the same day. Our experience with Bill Myers was exceptional, and I just want others to know what a positive experience we had during the entire process. Bill was informative, patient, and polite. He never pushed in any way... simply gave us the information we needed, answered all our questions fully, and was a delightful person to deal with. When it comes time for me to trade in my Subaru, I will definitely contact Bill Myers at Kendall. More
My experience with this dealership and James Cole was amazing! I felt the service was excellent and my requests were met. I requested that I not be pressured into extended warranties. These guy's resp amazing! I felt the service was excellent and my requests were met. I requested that I not be pressured into extended warranties. These guy's respected that request. This has been my best experience in buying a new vehicle. More
Every person I came into contact with from the moment I walked into the dealership provided outstanding customer service. James bent over backwards to get me into a vehicle. Which took quite an effort on walked into the dealership provided outstanding customer service. James bent over backwards to get me into a vehicle. Which took quite an effort on his part. Because of the respect and professionalism that was displayed by all Kendall employees from Eugene to Lewiston, I will be a lifetime customer. Thank You all very much. Special thanks to James and Todd who made it possible for a high risk customer to get my foot in the door. I would like to say that I really like your online services too. The site is easy to navigate and I like being able to browse cars in my pajamas at midnight! More
Shandee was very friendly and knowledgable. She answered all of our questions and if she didn't know the answer she was honest and said so, then went and found the answer for us in a timely manner. We liked all of our questions and if she didn't know the answer she was honest and said so, then went and found the answer for us in a timely manner. We liked the fact that she wasn't pushy and didn't try to push anything on us that we didn't want. We felt that we were getting honesty not a bunch of bull or scripting. We had to leave and come back the next day to do the paperwork, due to our other commitments, not anything that was the dealerships fault. This was the quickest we have ever been at a dealership. We did find that the car was over priced by about $1000 according to Kelly Blue Book, but we bought the car anyhow even with this knowledge. The main reason being Shandee and the fact that we really liked her. We did have a little more of a wait to do the paperwork than we liked, but we were late getting there and Kiel was with someone else. Not his fault, ours. More
* This review is for Kendall Subaru of Lewiston* I just drove my new Subaru Forester 2.5X Premium off the Kendall Lewiston lot and I could not be more excited. I have been a Subaru fan for some time as the drove my new Subaru Forester 2.5X Premium off the Kendall Lewiston lot and I could not be more excited. I have been a Subaru fan for some time as they are quite amazing for the rough winters we can get here in North Idaho. I was put in contact with James Cole through the Kendall Online Negotiations Team, and we were able to work out an amazing deal. James is a very informative, friendly, no-pressure kind of guy, and I truly appreciate the wonderful customer service he provided. Not only was James great to work with, but the entire Kendall Lewiston Team went above and beyond to make my deal happen. I actually have a Subaru dealership in my town, but because of the great things I had heard about Kendall, I made the half-hour trek through a blizzard to do business with them - and they did not disappoint! Kendall Lewiston has earned themselves a lifetime customer. More
THIS IS THE SECOND VEHICLE I HAVE PURCHASED FROM THIS DEALER. 2ND VISIT WAS AMAZING. I TOLD MY SALESMAN WHAT I NEEDED AND HE DID IT. I WAS READY TO GIVE UP, I OWED MORE ON MY CAR THAN I THOUGHT, BUT THE DEALER. 2ND VISIT WAS AMAZING. I TOLD MY SALESMAN WHAT I NEEDED AND HE DID IT. I WAS READY TO GIVE UP, I OWED MORE ON MY CAR THAN I THOUGHT, BUT THEY WORKED THEIR MAGIC AND I DROVE AWAY IN MY NEW CAR. I WILL HIGHLY RECOMMEND TRAVIS BURKE AND THE CREW AT KENDALL DODGE LEWISTON TO ANYONE LOOKING FOR A NEW CAR. More
Bill was great to work with and extremely friendly. The dealership worked with us to make a great deal and we are extremely happy. Phenomenal! dealership worked with us to make a great deal and we are extremely happy. Phenomenal! More