Roger Williams Chrysler Dodge Jeep Ram - Service Center

Took long to check it out , was told they`ve had customers waiting for over two months. That doesn`t justify taking their own sweet time to perform anything else for others. No calls or call backs customers waiting for over two months. That doesn`t justify taking their own sweet time to perform anything else for others. No calls or call backs More

My service advisor is great, he always lets me know what is going on and is willing to help answer any questions I have. is going on and is willing to help answer any questions I have. More

Our oil change and state inspection were perform quickly while we waited. thank You for the Great Service. while we waited. thank You for the Great Service. More

Friendly, worked out fine once all maintenance was completed. Had a two part visit, one was for routine maintenance and the second for warranty work after parts arrive a short time later. Everything w completed. Had a two part visit, one was for routine maintenance and the second for warranty work after parts arrive a short time later. Everything worked out fine with exception of tire rotation. I paid for it on first visit but somehow did not get done even though paperwork said it did. Not a problem, was back for second visit for the warranty work and they said they will do it then. Picked up vehicle and didn’t check until I got home, amazingly, it wasn’t done again and had to return again to finally get it completed. On a side note, shop said they did it on a white ram so someone got their tires rotated without knowing! More

Leland is an excellent representative of RW RAM. Randall Bran’s detail attentiveness and professionalism are appreciated. It is because of Randall, Leland and the quality technicians at Roger Willia Randall Bran’s detail attentiveness and professionalism are appreciated. It is because of Randall, Leland and the quality technicians at Roger Williams is the reason I keep coming back for service at Roger Williams. More

Always very respectful and responsive to my needs. That is why I only buy my trucks from Roger Williams Dodge That is why I only buy my trucks from Roger Williams Dodge More

McKenzie was great to deal with and would highly recommend her because of her communication and updating me on all changes and expected time frames recommend her because of her communication and updating me on all changes and expected time frames More

Normally, I would have better reviews for my experience but I do feel that the communication & overall reception during my service was less inviting and warm, than previous visits. After dropping off my ca but I do feel that the communication & overall reception during my service was less inviting and warm, than previous visits. After dropping off my car, (to a very friendly service personnel) I waited for several mins. to be greeted. My service also seemed to take much longer than usual. I'm a Roger Williams fan, thru & thru but the friendliness & overall tone seems to be slipping. More

This was the 2nd time I have used the service center in a couple of weeks. The service has been great both times. couple of weeks. The service has been great both times. More