Back

Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
561 Reviews

561 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

Sort by
February 18, 2024

Great customer service definitely looking forward to my next service with them would definitely recommend! More

by PAKESMITH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to know you had a great experience with us at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your recommendation and look forward to seeing you for your next service. Safe travels until then!

February 18, 2024

The Sales, Service and Parts Departments are all involved as a complete Dealarship Team. I’ve been doing Automobile business with Roger Williams for 14 years and will continue to do so for many more!!! M More

by Michael Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wolfe, all the service advisors, Jon Johnson, parts Counter,Karen in administration
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Michael, it's great to know you've been with us for 14 years at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your loyalty and look forward to serving you in the future. Thanks for sharing your experience!

February 17, 2024

Fast and efficient service. Communication was good and reasonable price. Appreciated the help I received from Michelle and Mikey they were life savers. More

by MPETTY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Mikey
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that Michelle and Mikey were able to provide you with fast, efficient service at a reasonable price here at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the review!

February 16, 2024

Good job on car but you lost my front license plate and now I must replace it. More

by diannejosephson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Dianne, thank you for the review. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Ray Wolfe - Service Manager - (817) 596-0050

February 16, 2024

Things were great and Ray and his team went the extra mile helping me find out why my car would not start after getting it home. The battery waa dead, my fault completely. More

by gracerenew0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray and James
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's great to know that Ray and our team at Roger Williams Chrysler Jeep Ram Dodge were able to help you out with your car issue. We're always here for any assistance you need!

February 16, 2024

Great service action! . Quick, good pricing, sensitive and responsive to our needs. Highly recommend this location for Dodge repairs. More

by asmcallen1gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you had a great experience with our service team at Roger Williams Chrysler Jeep Ram Dodge! Your recommendation means a lot. We look forward to assisting you with any future repairs.

February 16, 2024

Terrible service. Lazy service department employees. Bought vehicle from this place. Will never go back. More

by shawn.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Shawn, We're sorry to hear about your experience. Your feedback is important to us and we'd like an opportunity to discuss this with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ray Wolfe - Service Manager - (817) 596-0050

February 15, 2024

We are always pleased with the service center at Roger Williams. They are efficient, polite and friendly. You can count on a job done right. More

by lfs495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland in Service Dept.
Feb 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you've consistently had positive experiences with our service center at Roger Williams Chrysler Jeep Ram Dodge. We strive for efficiency and friendliness in all we do! Thanks for trusting us with your vehicle needs.

February 14, 2024

Customer service was great as usual. Kept me up to date on my vehicle and made sure transportation was accessible. More

by tmcgough1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wolfe
Feb 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that our team at Roger Williams Chrysler Jeep Ram Dodge was able to provide you with great customer service and keep you updated on your vehicle. Thanks for the positive feedback!

February 14, 2024

Jacob worked through my 100,000 mile service list with me to make sure we addressed everything necessary. My truck was finished in less than one day when we had planned on 2 days and we added one service ite More

by vomorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's fantastic to know that Jacob and our team at Roger Williams Chrysler Jeep Ram Dodge were able to get your truck serviced efficiently. We're glad you're pleased with the outcome - happy driving!

...
32
...