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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
626 Reviews

626 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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December 13, 2024

I have been a customer since 1999. Great family oriented business. Roger and his team have always gone above and beyond to take care of me and my vehicles. More

by k2b1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall and Leland
Dec 13, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your review! We're so happy that we have provided you with an excellent experience! We have loved having you as a loyal customer at Roger Williams Chrysler Jeep Ram Dodge!

December 08, 2024

Dhg hf f f d d g h j h r s u I h More

by stefanij1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for rating us five stars! - Roger Williams Chrysler Jeep Ram Dodge

December 08, 2024

Service was exceptional way more than expected All of te work was done fast, clean ad o time. Whtney and her husband are the best. I've bought several cars and trucks here Whitney and her associates ar More

by jeg52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Whitney and the team at Roger Williams Chrysler Jeep Ram Dodge exceeded your expectations with their exceptional service. It's great to know they went above and beyond, even stopping by your business for assistance. Thank you for being a loyal customer!

December 07, 2024

McKenzie was excellent to work with as was the lady cashier and the gentleman who washed my car! More

by lifeontheranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Dec 07, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to hear McKenzie, the cashier, and the gentleman who washed your car provided excellent service at Roger Williams Chrysler Jeep Ram Dodge. We look forward to serving you again! Have a great ride!

December 05, 2024

Mr. Leland Gorrell provided excellent customer service from the moment I called to make my appointment to picking up my vehicle. He made sure all my repair concerns were documented and provided great comm More

by heatherhill2476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who provides the shuttle rides.
Dec 06, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Heather, we're delighted to hear that Mr. Leland Gorrell and our service team at Roger Williams Chrysler Jeep Ram Dodge provided you with excellent customer care! Thank you for sharing your experience, and we look forward to assisting you again in the future!

November 30, 2024

Leland is the best! Always takes care of us and explains things perfectly. I highly recommend Leland and his team to anyone looking for service. More

by abraham_walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland in Service Dept.
Dec 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Abraham, we're delighted to hear that Leland and the team at Roger Williams Chrysler Jeep Ram Dodge provided such excellent service! Thank you for recommending us.

November 30, 2024

This dealership takes Customer Service to the next level. Honest good people, I highly recommend Leland Gorrell excellent adviser. More

by loufoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Dec 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Leland and the team at Roger Williams Chrysler Jeep Ram Dodge provided exceptional service! Thank you for recommending us, we appreciate your support.

November 27, 2024

Took long to check it out , was told they`ve had customers waiting for over two months. That doesn`t justify taking their own sweet time to perform anything else for others. No calls or call backs More

by robertdrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Robert, I'm sorry to hear about the delays and lack of communication you experienced. We strive for timely service and it's clear we fell short here. Please reach out so we can address this directly with you. Thank you, Joe Miller - Service Director - 8175960050

November 27, 2024

I am very happy with the service I received. They diagnosed my problem and had it fixed in short order. Very happy with the service advisor and the mechanic that did the repair. More

by prc1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Roger Williams Chrysler Jeep Ram Dodge provided you with prompt and efficient service. Thank you for sharing your positive experience, and we're here if you need anything else!

November 26, 2024

My service advisor is great, he always lets me know what is going on and is willing to help answer any questions I have. More

by Jamie Tierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor
Nov 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Jamie, we're delighted to hear that your service advisor always provides you with excellent communication and support at Roger Williams Chrysler Jeep Ram Dodge. Thank you for sharing this feedback!