Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
658 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
Great service. Fast and easy to work with. Wouldn’t talk my vehicle anywhere else. Fast and easy to work with. Wouldn’t talk my vehicle anywhere else. More
Nice people, courteous, shop is clean, very accommodating on courtesy ride, butgrossly understaffed in the mechanic dept. Took 9 days to diagnose my defective battery. Sad. on courtesy ride, butgrossly understaffed in the mechanic dept. Took 9 days to diagnose my defective battery. Sad. More
This was my first time coming to this dealership. My sister Barbara Solomon and Mrs. Patty Williams was at the dealership saw a purple and white golf cart. Saturday I drove to Weatherford to look at My sister Barbara Solomon and Mrs. Patty Williams was at the dealership saw a purple and white golf cart. Saturday I drove to Weatherford to look at the golf cart. In the meantime my car had a code to come up saying that the engine was running hot. I spoke to Cody looked at the golf cart drove she knew it was going to take my heart because that's my favorite color. I told Cody I would have to come back because I didn't know what was going on with my car. On Monday I take my car to the dealership Tuesday I got a phone call it was the water pump gave them the go to fix it. I end up purchasing a golf cart 💃🏿. Pick my car up on Friday having problems. Carried back today which is Monday July 1. More
Very friendly staff. Nice clean environment. they got me in and out and addressed everything. the cashier was great, she was determined to grab a trash can and help me cl Nice clean environment. they got me in and out and addressed everything. the cashier was great, she was determined to grab a trash can and help me clean out my truck. Where do you get that kind of service?? Thanks yall More
Had my oil changed they told me I needed a battery for $489 they had to boost off several times I declined it I haven’t had any issues starting since I left there been 3 days since and haven’t had to boos $489 they had to boost off several times I declined it I haven’t had any issues starting since I left there been 3 days since and haven’t had to boost it off yet very disappointed in the service dept I’m guessing they get some type of commissions on the sales but that’s just wrong to do customers like that / the sales guy was very good I thought about trading my Jeep but the finance guy needs training he didn’t stay in touch about what’s going on called me once and said let me check on a few things never called me back that’s poor business I went in paid for my oil change and I’ll find another dealership the day before I did chat with Roger Williams very nice guy but needs to work on his finance guy about customer relations and that’s just my opinion I’m just one person I’ll take my business elsewhere it’s all good More
I had been on a waiting list for 3 recalls at another Ram dealership for approximately 9 months. I got a letter from FCA basically asking why I hadn't had any of the recall repairs performed. I phoned them dealership for approximately 9 months. I got a letter from FCA basically asking why I hadn't had any of the recall repairs performed. I phoned them and told them that my local dealership had told me that they only receive 1 part per week, and that there was a long line for all 3 of these recalls. They told me that they would call as soon as they had a part to install on my vehicle. FCA suggested that I try Roger Williams in Weatherford Tx, which is about 20 miles from my home. They had 2 of the 3 recall parts in stock and were able to schedule an appointment within 3 days of my call. I was also able to schedule an oil change, and they made a repair to the seat base upholstery on my front seats. They were able to perform all the recall maintenance and the oil change and upholstery repair in 1 day. The service was excellent and I highly recommend this dealership for anyone needing repairs on their FCA vehicle. I am going to start using Roger Williams for all of my service needs on my 2022 Ram 3500 Laramie!!! More