Roger Williams Chrysler Dodge Jeep Ram - Service Center

Upfront and honest with delay to get to vehicle for diagnostic check. Extrmely courteous and hoest with quote and repairs diagnostic check. Extrmely courteous and hoest with quote and repairs More

Leland is amazing. The level of customer service he provides is unmatched. Give Leland a raise The level of customer service he provides is unmatched. Give Leland a raise More

I'm only replying with a review in the hopes of it helping with quality control at RW. The last 3 times I've visited for service has been somewhat disappointing. I feel I've been a committed customer helping with quality control at RW. The last 3 times I've visited for service has been somewhat disappointing. I feel I've been a committed customer since utilizing the service dept. with my previous Jeep Wrangler, then trading that in for my current Jeep Grand Cherokee, and having all of my services performed here. Again, only after my last 3 visits have I felt disappointed & a previous visit to purchase a complete set of tires: Lack of empathy, understanding how to explain timelines to customers, & overall friendliness has seemed to have declined. My latest experience took 2 weeks to complete and during that time, communication was either lacking or delayed. I took the time to notify the service dept. manager of this, and did indeed call back, which was appreciated. More

They got me in at 7 am and called when it was ready for pick up. pick up. More

Serviced as efficiently and informative as expected. Customer service was excellent! I can always depend on them Customer service was excellent! I can always depend on them More

They're fast and efficient. . i have a very convenient dealership to my home. Air service writers. I've been there for a while. They're very attentive, and I keep you informed. H . i have a very convenient dealership to my home. Air service writers. I've been there for a while. They're very attentive, and I keep you informed. How's the progress on your automobile? More

Took very long to complete service, left without a vehicle and did not make any movement until I called and checked in on vehicle vehicle and did not make any movement until I called and checked in on vehicle More

Leland was amazing! I did not have an appointment, but he was able to get me in and my recall was fixed within two hours. I did not have an appointment, but he was able to get me in and my recall was fixed within two hours. More

Outstanding customer service and got me in and out quickly with the routine service on my Ram truck quickly with the routine service on my Ram truck More

Always receive the most professional, courteous service drop off, service, and pickup. Thank you for all you do for our family. drop off, service, and pickup. Thank you for all you do for our family. More