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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
658 Reviews

658 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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July 21, 2024

2 hours for an oil change at 8:00 in the morning is too long. More

by patdoug54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review. We apologize for the extended wait time you experienced and will make sure this feedback gets addressed with our team so we can take steps to improve our efficiency moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Thanks again, Joe Miller - Service Director - 8175960050

July 20, 2024

Service department cuts corners left and right. Does NOT fixes or takes care of whatever issue you have with your brand new vehicle. More

by DIZZYTIGER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

This feedback is very concerning to receive. We strive for thorough and reliable service, so your review is disappointing. Please reach out directly so we can address this issue properly. Thank you, Joe Miller - Service Director - 8175960050

July 20, 2024

Roger Wiiliams has great service and a very friend staff. . I recommend them to anyone More

by jbzig2539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland
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Jul 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're glad we could make this a five-star experience and we look forward to seeing you again! - Roger Williams Chrysler Jeep Ram Dodge

July 19, 2024

I like coming there for our truck. I have dodge to that I have brought here for every service and never get coupons. More

by TEKO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We appreciate your feedback and look forward to your next visit!

July 18, 2024

Leland always gets our service and warranty work done thoroughly and in a timely way. More

by peeweecray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
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Jul 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Leland & the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We're grateful for your continued support and look forward to seeing you next time!

July 17, 2024

Whoever did the oil change on my truck did not tighten the drain plug. Fortunately I went home and did not drive my truck. The next day I went to check the mail and saw oil leaking from the drain plug. No More

by martyemaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKenzie Minihan - 5 Stars
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Jul 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Martyemaes, I'm sorry to hear about the issue with your oil change. It's good to know that Ron and our team took steps to address it promptly. If you have any further concerns or need additional assistance, please feel free to reach out. Thank you, Joe Miller - Service Director - 8175960050

July 17, 2024

Been using Roger Williams for years and they have always do amazing work and getting us in and out really fast. More

by lakehouse427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland in service
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Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and positive feedback! We're glad to hear that Roger Williams Chrysler Jeep Ram Dodge continues to meet your expectations with quick and excellent service. We look forward to serving you again soon!

July 17, 2024

Joe, took in my truck and the work was done correct and the truck was ready on time. More

by roybenner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for rating us five stars, Roy! We'll see you again soon! - Roger Williams Chrysler Jeep Ram Dodge

July 17, 2024

All off the staff members, were very polite. They got me in and out very quickly. I had a 7AM appointment and was walking out the door at 7:30AM with an oil change and tire rotation. More

by K Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Report | Print
Jul 18, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear our team at Roger Williams Chrysler Jeep Ram Dodge provided quick and polite service. We appreciate your support!

July 17, 2024

Fast reliable service with excellent communication and follow up. I trust Roger Williams with all my vehicles More

by JMILLER1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear you trust Roger Williams Chrysler Jeep Ram Dodge with your vehicles! Thanks for the great feedback on our service and communication.

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