Roger Williams Chrysler Dodge Jeep Ram - Service Center

My wife had an excellent visit to the service center to get the aux battery replaced on our '19 Pacifica. Service advisor Kyle Smith was very good, very nice, a real joy to work with per my wife Sharese - get the aux battery replaced on our '19 Pacifica. Service advisor Kyle Smith was very good, very nice, a real joy to work with per my wife Sharese - Kyle will be who we ask for every single time we need any & all service done on our Pacifica from now on...Roger Williams Service Dept has a 5 star + employee in Kyle, he is a great example for all employees to follow... More

Went for an alignment issue. The problem was not fixed. Had two bad ball joint that were missed. The problem was not fixed. Had two bad ball joint that were missed. More

I have purchased my last three RAM pickups from RW. Always a pleasant experience. Leland in the service department is the best. Always a pleasant experience. Leland in the service department is the best. More

Last recall finished on my 2014 Jeep Gr Cherokee EcoDiesel and Leland was great! They even had a loaner for us. EcoDiesel and Leland was great! They even had a loaner for us. More

Leland and your team always do a great job when I bring my truck in. my truck in. More

Great service and completed ontime. Leland is very easy to work with, work performed as expected Leland is very easy to work with, work performed as expected More

Everyone has a great positive attitude and a very professional environment.. The dealership was extremely clean. professional environment.. The dealership was extremely clean. More

The repair took a little longer than I would have liked but it was done and Leland was able to get everything covered under secondary warranty. The shop is short on technicians so I was understanding of t but it was done and Leland was able to get everything covered under secondary warranty. The shop is short on technicians so I was understanding of the length of the repair. I would check on it and was always met with an update on where my truck was in line. The technician even came out to explain some other stuff he found and they took care of on top of the root repair. More

Leland took excellent care of my service. Did everything I asked to be done. Thanks Did everything I asked to be done. Thanks More

They were so nice and helpful and greeted you you with a smile on their faces smile on their faces More