Roger Williams Chrysler Dodge Jeep Ram - Service Center

Easy in and easy out, no problems. Straight to the point with the recalls to be performed. Straight to the point with the recalls to be performed. More

Kyle was nice and professional. The lady at the cashier desk was not. She was rude, did not say a single word until she gave the amount due. When we told her it was covered under wa The lady at the cashier desk was not. She was rude, did not say a single word until she gave the amount due. When we told her it was covered under warranty she got Kyle but still never said a single word to us. Very rude and disrespectful. More

I switched to Roger Williams because I was unhappy with the service from Moritz. I could drive across the street to Moritz or take my entire fleet to Roger Williams which is a 30+ minute drive and I choose the service from Moritz. I could drive across the street to Moritz or take my entire fleet to Roger Williams which is a 30+ minute drive and I choose Roger Williams hands down. I mainly go to Roger Williams because my service advisor Leland is such a great guy and I know that I can trust what he says. I assume the rest of the service crew is good as well; the folks that I have encountered have been very nice and welcoming. More

I had a great experience for my first oil change and tire rotation! Easy scheduling and quick service! rotation! Easy scheduling and quick service! More

waited 2 hours and was then told that the state inspection could not be done because of faulty equipment. After that it took another two hours to get my oil changed. inspection could not be done because of faulty equipment. After that it took another two hours to get my oil changed. More

Had Saturday morning appointment. Service was very quick, and employees were very nice and efficient. BUT Drain plug was not tightened. Oil leaked until I had it fixed. Service was very quick, and employees were very nice and efficient. BUT Drain plug was not tightened. Oil leaked until I had it fixed. More

Great service & very friendly They were very prompt waiting on me when I got & got right to my vehicle waiting on me when I got & got right to my vehicle More

Fast but expensive and left my wires out inside the truck. Didn’t explain why radio was not working after battery installation truck. Didn’t explain why radio was not working after battery installation More

Had my truck for 5 weeks and could not hear a tick that sounds like an exhaust leak. My service advisor Juan heard it when I pull in the dealership and I did a test ride with the mechanic that heard it as sounds like an exhaust leak. My service advisor Juan heard it when I pull in the dealership and I did a test ride with the mechanic that heard it as well. After 5 weeks they came to the conclusion my truck was normal with nothing wrong. The tick continues to this day just like it was before the 5 weeks stay at the dealership. We have many dodge trucks exactly like mine in our fleet that sound normal so I can guarantee my truck does not sound right. I will never return to this dealership and will recommend the same for my friends and coworkers. Very bad service department. Will buy Chevy next time. More

My vehicle came back in for a make up detail job and to check a seal on the windshield. It was there five days. I had a loaner but I was needing my truck. I was told the glass contractors were delayed. check a seal on the windshield. It was there five days. I had a loaner but I was needing my truck. I was told the glass contractors were delayed. More