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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
670 Reviews

670 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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September 01, 2024

Great service, poor car wash skills. Friendly staff. Service is usually quick and delivered with professionalism and courtesy More

by raiven44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye
Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for the feedback! We're glad you enjoyed our service and friendly staff at Roger Williams Chrysler Jeep Ram Dodge. We'll work on improving those car wash skills!

September 01, 2024

I was able to get an early appointment for my jeep. The oil change did not take very long. The service was excellent. More

by maitlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to hear you had an excellent service experience at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the positive feedback!

August 31, 2024

Over the past few years I have had both my Jeep and my Dodge serviced, and repaired, at Roger Williams. I have always been very pleased with their prompt, reasonable, and courteous service. More

by rdd01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in Roger Williams Chrysler Jeep Ram Dodge! We're delighted to hear that our team has consistently provided prompt, reasonable, and courteous service. We look forward to serving you again in the future!

August 31, 2024

Very happy with service ! !!!! Every time I come in I always get great service. I do drive 25 minutes but well worth it. More

by jenniferhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Jennifer, we're delighted to hear that the service at Roger Williams Chrysler Jeep Ram Dodge makes your drive worthwhile! Thanks for sharing your positive experience with us.

August 29, 2024

The service department is awful always giving me incorrect information prior to my visits. The finance department and the lady that called me to work out my chipped windshield were AWESOME and I am More

by rebeccaalaniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names of the individuals who helped me but one was in finance and the other assisted me with my windshield
Sep 06, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Rebecca, we're sorry to hear about the issues you experienced but are glad that our assistance was helpful. We aim for consistency across all departments and will address this internally. If you have any further concerns or need assistance, please reach out. Thank you, Joe Miller - Service Director - 8175960050

August 29, 2024

Good job! See you next time when my car needs service! Thank you very much! More

by trmerkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tengco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

August 28, 2024

We will be back for our next oil change. Great job in the service department. More

by brentandfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback about your recent visit here at Roger Williams Chrysler Jeep Ram Dodge! We look forward to serving you again in the future!

August 27, 2024

I went in for an oil change. The service writer was prompt and very cordial. The time it took to get the oil changed was very tolerable. Everyone did a very good job. More

by 739fairbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service writer
Aug 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear our team at Roger Williams Chrysler Jeep Ram Dodge provided prompt and cordial service. We appreciate your feedback and look forward to serving you again!

August 24, 2024

Another great experience with Roger Williams. This is our preffered dealership and could not imagine buying a car anywhere else. Great team and service. More

by RYAN.WRIGHTAPPLIANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in Roger Williams Chrysler Jeep Ram Dodge! We're delighted to be your preferred dealership and appreciate the kind words about our team and service. See you next time!

August 23, 2024

They had my vehicle for well over a month and we told them what all we had done. They didn’t listen and changed brand new parts and it wasn’t fixed poor communication with adviser. More

by lwatson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with any of them.
Aug 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you experienced with our service. We want to make things right, so please contact us at your earliest convenience. Thank you, Joe Miller - Service Director - 8175960050

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