Roger Jennings Inc. - Service Center
Hillsboro, IL
219 Reviews of Roger Jennings Inc. - Service Center
After sitting for an hour and a half I was given a piece of paper and keys and told where my car was parked. I received no explanation of what had been done to my car, but I assumed everything was repaired. of paper and keys and told where my car was parked. I received no explanation of what had been done to my car, but I assumed everything was repaired. The next day I had the same issue (flat tire). I called and was told they didn't see any place the air was leaking from and I would need a new tire because I probably damaged the rim driving on it woth a flat tire. In order to get a new tire it was going to take 4 days and in the meantime I still have a flat tire. I also inquired if it would be covered by my extended warranty and was told I would have to contact the dealership I purchased the car from. How irritating to sit for an hour and a half, be given no information, and then find out that they did absolutely nothing. Also, I hadn't driven on the tire flat, it had been plugged and aired up and evidently the plug or something was not holding, however if I had damaged the rim and that's why the tire wasn't holding air what good would a new tire do me? I would have replace the damaged rim. Needless to say, another company could replace my tire the next morning for only $3 and some change more so I cancelled the tire order through Roger Jennings Chevrolet and I have zero intentions of ever returning to them for service of purchase of a vehicle in the future and intend to let all of my friends and family know what a bad experience I had. And, irrelevant to my service work, however I needed to use the restroom when I arrived and I held it until I left because the toilet was full of pee and toilet paper and the toilet seat had feces smeared across it. Disgusting. More
Everyone at Roger Jennings is great to work with. We had our initial oil change done on our truck. They even washed our truck. Great people and a great place to do business. We had our initial oil change done on our truck. They even washed our truck. Great people and a great place to do business. More
We can always count on Roger Jennings team to take care of our vehicle repairs. We will continue to purchase our cars/trucks at Jennings. They are highly recommended by our family! of our vehicle repairs. We will continue to purchase our cars/trucks at Jennings. They are highly recommended by our family! More
Such an amazing dealership! All the employees work hard to satisfy each customer! Highly recommended checking them out! All the employees work hard to satisfy each customer! Highly recommended checking them out! More
Always do an exceptional job! Always able to get appointment when needed! Staff is always friendly! Always able to get appointment when needed! Staff is always friendly! More
We are repeat customers for over 20 years. Bought several cars and trucks there. Always had good service,took care of any problems that came up,good people! Bought several cars and trucks there. Always had good service,took care of any problems that came up,good people! More
Excellent service. ..thanks...I appreciate your attention to meeting my needs to service the car and continuing to be. Top notch dealership! ..thanks...I appreciate your attention to meeting my needs to service the car and continuing to be. Top notch dealership! More