Roger Jennings Inc. - Service Center

Friendly, knowledgable service department In the past I did not have good experiences with other service departments. The service managers were often rude or inattentive, and would respond to In the past I did not have good experiences with other service departments. The service managers were often rude or inattentive, and would respond to questions as if their time was being wasted by the customers. That has not been my experience at Roger Jennings. I am always treated with respect and spoken to as a good customer. My questions are never treated as "stupid", even when I'm not sure what I'm trying to say. I feel comfortable that my car will be handled respectfully, and that the service will be performed professionally. As with all Dealership Service Departments the service managers will approach me with suggested services. The difference here is that the folks at Roger Jennings let me know which services are absolutely necessary, and which are more cosmetic, and they let me decide what I want to have done to my car. I like the people I deal with at Roger Jennings and I intend to continue going there for service. More

Oil change and tire rotation Service was performed timely. The service manager was friendly and listened to my requests, The waiting room and bathroom were clean, I will return Service was performed timely. The service manager was friendly and listened to my requests, The waiting room and bathroom were clean, I will return for service. More

Fast and efficient All of our questions were answered. Always a pleasant place. We always need a loaner to go eat lunch while oil is being changed because we live 2 hour All of our questions were answered. Always a pleasant place. We always need a loaner to go eat lunch while oil is being changed because we live 2 hours away. Always receive excellent service. More

Very pleased with the awesome service. We've been buying new cars from the dealership for over 20 years. We have always been more than satisfied with the staff from the Sales Dept. to the We've been buying new cars from the dealership for over 20 years. We have always been more than satisfied with the staff from the Sales Dept. to the Service Department. We highly recommend Roger Jennings if you expect a professional and a very welcoming group of employees. More

Fast courteous service Called for service got me in for diagnostic in 15 minutes ordered the parts and scheduled for the following day. They picked up the truck, repaired an Called for service got me in for diagnostic in 15 minutes ordered the parts and scheduled for the following day. They picked up the truck, repaired and delivered back cleaner than it left. Good people, good service. More

Professional, friendly, clean. Excellent service. All of the above describe why we like the Roger Jennings dealership. We feel comfortable with the staff. They are helpful and friendly. Thank you All of the above describe why we like the Roger Jennings dealership. We feel comfortable with the staff. They are helpful and friendly. Thank you More

Always awesome service They always pick up our vehicle and have it back in time. They always give great service. We have been buying and having cars serviced here for 20 y They always pick up our vehicle and have it back in time. They always give great service. We have been buying and having cars serviced here for 20 years. Very happy with this dealership. More

All the staff at the service center is excellent, The dealership is great and general manager (Kenny)) is so thoughtful and caring. Louise at the front desk so friendly and helpful. I can't say enou The dealership is great and general manager (Kenny)) is so thoughtful and caring. Louise at the front desk so friendly and helpful. I can't say enough about Phil and his service team. The ladies in the office Mindy, Theresa, Sharon they are the best. More

Radio After getting my Radio in, which took roughly 3 weeks, they installed it immediately and everything is great again. I know it's not the service center After getting my Radio in, which took roughly 3 weeks, they installed it immediately and everything is great again. I know it's not the service centers fault because the radio was on back order, but obviously there's a problem with these radios if they are on back order. More

Quick oil change service I called & asked about the next day & if they could pick it up at my work! No worries services & even vacuumed & washed my van! LOVE IT! Thank you I called & asked about the next day & if they could pick it up at my work! No worries services & even vacuumed & washed my van! LOVE IT! Thank you More