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Roger Jennings Inc. - Service Center

Hillsboro, IL

4.8
213 Reviews

213 Reviews of Roger Jennings Inc. - Service Center

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April 29, 2021

Even when the power goes out the Service Department at Jennings does a great job! My work was done under unique circumstances as they lost power at the Deslership. But they never missed a beat. More

by MSSHIFFMAN74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
April 24, 2021

This service center is always helpful, answer any questions and make our appointments to our convenience. If they notice something wrong, they bring to our attention. Since we have warranty this gre More

by RACECARFAMILY49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Larry, Austin, Corbin, Brian (really, all of the service employees)
April 14, 2021

they are very professional and nice to work with i don't know what else to say i don't like to talk so thanks More

by TNTHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : phil, Ben Ellis
April 09, 2021

Returned to the dealership for our complimentary oil change on our 2017 Cadillac CTS. The service department personnel were wonderful. Even got a car wash. Our salesman, Ben, spent time answering que More

by BPBLACKWELL75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
April 07, 2021

the service center is the main reason I have continued buying vehicles at the dealership... since they got rid of Josh Bray my salesman - I ended up telling Phil the manager of service dept that no one wa More

by sgerdes0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all the service people and parts dept are great and I know Josh Reams but did not deal with him on the car.. Ben was nice but did not really seem like he wanted to sell me the car, Greg did and I will stick with Gregg, Ben Ellis
March 20, 2021

The waiting period was a little more than I expected for oil change and tire rotation...one and half hours. No other problems or complaints More

by LUVLEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I really don't remember who I was in contact with.
March 11, 2021

I appreciate Roger Jennings because they are always helpful and super friendly. I never feel like they are tricking me into something I don't need. More

by ginacoach76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

I love Roger Jennings, because they tell you what your vehicle needs. They have always taken good care of my car. Do not over charge More

by JEAN16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Always friendly and professional, will do business again in the future. I go down south quite often to Carbondale Il. It is on my route there and back More

by GOLF2LS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

Always going the extra mile, even after the sale is complete! Greg is one in a million! He's always happy to help, no matter what is needed, and made buying my car a fun experience. And after the sa More

by cdhrlh2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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