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Roger Jennings Inc. - Service Center

Hillsboro, IL

4.8
213 Reviews

213 Reviews of Roger Jennings Inc. - Service Center

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January 07, 2022

Thought my vehicle would be washed. Second time this has happened. Must not like to wash trucks. More

by davidjustison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 07, 2022 -

Roger Jennings Inc. responded

Dave- I do want to apologize for your vehicle not getting washed. We should have done a better job of communicating the fact that we typically won't wash vehicles when the outside temperature is below freezing. It has caused us issues before in the past. You are certainly welcome to come by at any point in time and we can do the complimentary wash for you then. Thanks!

January 06, 2022

Good experience. Problem was identified quickly and taken care of. I even got my truck washed! I would recommend this dealership. More

by DAVSAL
Recommend Dealer
Yes
Employees Worked With
Josh Adams and Austin
December 30, 2021

I’ve bought my last 2 cars at Roger Jennings and have always had the nicest people you would want to meet in the dealership side and service side and they have done outstanding work on my vehicles and th More

by kevingiles2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin , Ken
December 10, 2021

Every experience I have had with this dealership has been courteous and professional. I highly recommend them… More

by tgunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Excellent service and Johnny on the spot when we needed the MOST! Thank you so much More

by VACATUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PHIL and Austin
November 12, 2021

I love the service dept that is the reason I come back to the dealership and they take care of me and I trust them completely More

by sgerdes1148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Good customer service, friendly staff, done an excellent job detailing my Jeep, very pleased with it More

by RNSSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
November 03, 2021

Love the group at Roger Jennings very nice to me every time I go there More

by darlasue1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
November 03, 2021

The service staff is always friendly and welcoming. Fast scheduling. I am very happy with Roger Jennings service dept. More

by APLE6800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Shannon
November 03, 2021

Everyone at this dealership goes out of there way to help you in any way they can. More

by LESRAY1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
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