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Roger Jennings Inc.
Hillsboro, IL
284 Reviews
Roger Jennings Inc. is not only your source of new cars, trucks, and SUVs, we also have high-quality pre-owned vehicles of all makes. Customers have been coming to us for years because of our commitment to customer service and simply putting the customer first. Our sales team will give you the best car buying experience money can buy. Our service department has state-of-the-art diagnostic equipment, as well as GM-certified technicians to help with all your service and maintenance needs. From oil changes to engine replacements, our service department is second to none. Our dedicated and knowledgeable staff is here to help get you back on the road fast. Whether sales, service, or parts, come let us serve you and be part of the Roger Jennings family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 284 reviews
October 08, 2021
Will NOT go there again. This is about the 6th time I had my Suburban in there and about $4000 later. Still can NOT completely fix it. Replaced Coil and 2wks later another one code came on. They wante had my Suburban in there and about $4000 later. Still can NOT completely fix it. Replaced Coil and 2wks later another one code came on. They wanted another $1200. My husband replaced spark plugs and issue was fixed for $50. Maybe should have replaced spark plugs first time, I could have saved $1200. Then I have taken back and forth for an EVac leaking which they fixed but kept getting code. This last time was $2000 on a fuel pump. When I picked it up battery was dead. Another $75. Which I believe since they had to mess with the battery they screwed it up. Never again. More
by voice4dogs
Employees Worked With
Austin
Verified CustomerAugust 29, 2021
Been going an doing business with Roger Jennings for well over 25 years! Always treated with respect, with a family feel! The service area is one of the best in the area over 25 years! Always treated with respect, with a family feel! The service area is one of the best in the area More
by KGLYNN57
August 21, 2021
My service department at RJ always ask what can we do for you today. After the airbag service my truck was cleaned beautifully..thanks so much you today. After the airbag service my truck was cleaned beautifully..thanks so much More
by bosstkn
Employees Worked With
August 19, 2021
Thanks for being so fast with your service!!It didn’t Thanks for being so fast with your service!! It didn’t take as long as I thought it would. Thanks again!! I’ll be back. Thanks for being so fast with your service!! It didn’t take as long as I thought it would. Thanks again!! I’ll be back. More
by dwillmann2011
Employees Worked With
Service department.
July 29, 2021
Everything went great as usual with everyone in service and parts helping to the max. Couldn't ask for better people or service.Thank you all so much. and parts helping to the max. Couldn't ask for better people or service.Thank you all so much. More
by LESRAY1953
July 27, 2021
Very pleased with the service department. Austin was great. Not too happy with the cleaning of my vehicle. The windows are smeared and you can definitely tell some parts of the interior were never wipe great. Not too happy with the cleaning of my vehicle. The windows are smeared and you can definitely tell some parts of the interior were never wiped down. Dust still on the radio, doors, etc. The inside door jams were not wiped clean either. Not the greatest hand washing either. More
by firegirl843
Employees Worked With
Austin
