
Roesch Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I would absolutely not recommend this dealership. Greg Blaho talked me into doing a Smart Buy Aggreement after I told him over and over and over and over again that I am in outside sales and that I would Blaho talked me into doing a Smart Buy Aggreement after I told him over and over and over and over again that I am in outside sales and that I would easily go over the amount of miles allotted under this aggreement. However, Greg and his manager (Mark Neuman--Dead Beat) convinced me that if I go over on the 60,000 miles that I was allotted through the Smart Buy Aggreement that I would not be hit with the Excessive Milage Fee as long as I brought the car back after the 48 Months and bought another Chevy Car. I told them that would not be a problem since I would always buy a Chevy Car. Unfortunately, I just found out that what they told me was a lie and so far Larry Roesch's Great Customer Service (hahaha) has not come up with any options for me. I suggested that we take the amount of money that I will be charged for excessive miles out of Greg Blaho's Commission Check, why not??? Like I said, I am in sales and if I lie to a customer, the reputable company that I work for would hit my GP!!! More
I walked into Larry Roesch Chevrolet on a Saturday and dealt with Sevan who was one of the most friendliest people I have ever dealt with in my life. He explained everything very well and I had no proble dealt with Sevan who was one of the most friendliest people I have ever dealt with in my life. He explained everything very well and I had no problems or complaints. He offered me a drink and made the whole process very smooth. I couldn't purchase the car because my wife wasn't there and she had to see the car. I wasn't able to come back till next friday. When I came back the following friday, Sevan wasn't in to work that day, so he had told Jeff to help me and finish the deal. I am very happy with the customer service Jeff gave and he made this deal go very very smooth. I will never buy a car from anywhere but Larry Roesch again. More
wow.....this place is a joke...wannabe mobsters...who have young kids who act like retards...dealt with a kid that looked like tiger woods....was a joke i waited 2 hours to talk to the finance manager an have young kids who act like retards...dealt with a kid that looked like tiger woods....was a joke i waited 2 hours to talk to the finance manager and wow you want to talk about un proffesional----his name was matt damato how did this ass get his job.....i shopped there once before a long while back. and talked with this weird kid/manager brian gagliano this kid was either on speed or uppers and downers!!! kept dancing around the office giggling like a little girl....i finally asked to speak with gm sam balasano...wow this guy was about as expirenced in the who process and my 5 year old child....tried to pull him away from eating his ice cream......word to the wise this place sucks look around and see if you see a salesman there a week later they all quit for a reason More
Had a problem with car starting. Called and received estimate od $220.00 and with $56.00 tow was $455.43 and Ignition key cylinder now defective or damaged in removal or replacement. Bill, had they repl estimate od $220.00 and with $56.00 tow was $455.43 and Ignition key cylinder now defective or damaged in removal or replacement. Bill, had they replaced the ignition key cylinder, would have been $785.00. When satisifaction call came in the day after I picked up the car I told the gal about my unpleasant experience and she stated she or the service mgr would call me the following day. No calls in a couple weeks. Sent letter and hope to get a call early nexct week to see if they will agree to some kind of monetary concession to replace the cylinder. More