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Roesch Ford
Bensenville, IL
291 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 291 reviews
March 28, 2018
Great Experience Purchased a gently used 2017 Ford Flex and really appreciated working with Remik D in sales. Not pushy, and very knowledgeable about the car. Joe E Purchased a gently used 2017 Ford Flex and really appreciated working with Remik D in sales. Not pushy, and very knowledgeable about the car. Joe E in finance was also great to work with. Too often, after buying a car I feel exhausted and don't want to return to a given dealership. Not the case this time. Would definitely recommend these two guys at Roesch! More
by Joel
Employees Worked With
Remik D (sales), Joe E (finance)
March 21, 2018
Great Dealer I have been dealing with Roesch Ford for about 3-4 years. Have bought my last two vehicles from them. Great local business with good people. Worked I have been dealing with Roesch Ford for about 3-4 years. Have bought my last two vehicles from them. Great local business with good people. Worked with Mario Caruso recently to purchase my F150. Great guy Will definitely do business with them again. More
by Brooks
Employees Worked With
Mario Caruso
March 15, 2018
Made to feel important Our salesperson Mario Caruso was very courteous and took the time to explain some of the technology that our car offers. He didn’t pressure us or rus Our salesperson Mario Caruso was very courteous and took the time to explain some of the technology that our car offers. He didn’t pressure us or rush us but gave us space to talk and decide what we wanted to do next. Our time with Joe, the finance guy also went well. Our car was cleaned and came out with new plates. Mario saw us off and was very respectful and grateful. More
by Dale
Employees Worked With
Mario Caruso, Joe
March 01, 2018
Bought a used car, good experience I searched for a long time to find the 4-year old model with options and mileage I wanted. Roesch Ford was quite a distance away, but i had a good exp I searched for a long time to find the 4-year old model with options and mileage I wanted. Roesch Ford was quite a distance away, but i had a good experience. Salesperson Osmin Balderrama found out what i wanted and answered questions honestly. there was no attempt to sell me on a newer of more expensive car, and no undue pressure. for service contracts, etc. That by itself will bring me back, even if I have to drive from Indiana. More
by Maintenancemaniac
Employees Worked With
Osmin Banderrama, Joe
December 23, 2017
Scammed by Roesch Ford Bensenville, Il. Such a great bunch of people I dealt with when I purchased my brand new Taurus SHO. So I thought. Such a crying shame the good deal I thought I was ge Such a great bunch of people I dealt with when I purchased my brand new Taurus SHO. So I thought. Such a crying shame the good deal I thought I was getting had a hidden agenda. The Taurus I purchased was a demo, that was previously being driven by the service manager's assistant. So when i gave my new car its first wash and waxing a couple weeks after purchase. I started noticing all kinds of paint flaws from shoddy bodywork. So I immediately brought car back to dealer to have them look at it. Well it turns out that this new car I purchased was involved in some kind of in house accident at either dealership, transportation to dealer or Ford plant mishap. Whatever happened I will probably never know. Roesch Ford is now playing Stupid. So now the dealership and Ford customer service will only allow for car to be repainted and repaired under the factory warranty. I told them this is totally unacceptable. I didn't buy a new car to have to get a new paint job on it immediately after purchase That could lead to more problems in the future with car. I learned a valuable lesson though. Even when buying a supposed new car, you need to look car over thoroughly in the proper lighting. Why car dealerships have to be so dishonest I'll never know. So now I will have to file lawsuit in order to hopefully get Roesch Ford and or Ford Motor company to do the right thing and replace car. Word to the Wise, Stay away from Roesch Ford. Economy is bad and these people are desperate to stick it in your rear end any way they can. They have been given the chance to right this wrong for 2 months now. Their system is desighed to hinder, thwart and frustrate a customer from getting anywhere with all the horse manure they shovel at you. DON'T GO HERE! More
by Ted 2016 RAM 3500 diesel
Employees Worked With
David Roesch, Adam service director, Fred general sales manager, Tom warranty advisor
December 15, 2017
Great buying experience Found a great car at a decent price, I worked with Patryk Kowalkowski at ext- 2233. Not a pushy guy, allowed me time to breathe and make an informed d Found a great car at a decent price, I worked with Patryk Kowalkowski at ext- 2233. Not a pushy guy, allowed me time to breathe and make an informed decision. The whole buying process was about as easy as it could be. I would recommend working with Roesch if you want an actual pleasant experience buying a car. More
by Ankletoes
Employees Worked With
Patryk Kowalkowski
November 05, 2017
Great Car Buying Experience This place has completely turned over their staff and management. Great people. Financial department got me the best deal possible. Will continue to b This place has completely turned over their staff and management. Great people. Financial department got me the best deal possible. Will continue to buy cars from Roesch. More
by Wheelndeal
Employees Worked With
Daniel, Larry
October 15, 2017
Used car purchase Our purchase of a 2011 Toyota took less than 2 hours. We negotiated a price we were comfortable with. Our salesman went so far as to drive our Toyota Our purchase of a 2011 Toyota took less than 2 hours. We negotiated a price we were comfortable with. Our salesman went so far as to drive our Toyota home for us because we did not have a trade in or two drivers. It was worth the 10-mile drive to Larry Roesch Ford AR More
by AR
Employees Worked With
Patryk Kowalkowski
September 09, 2017
worst experience! I took my Ford Explorer for warranty service, and after 3 days in the shop they refused to honor the warranty. A mechanich named Luis said that Ford d I took my Ford Explorer for warranty service, and after 3 days in the shop they refused to honor the warranty. A mechanich named Luis said that Ford doesn't give a xxxx about customers. They were very disrespectful, unprofesional and very rude. The lack of knowledge in these people is a big problem, I asked to talk to the manager, but never got assisted ,will be making formal complaints on monday, and I also got an open case with ford motor co. Please be aware of this place, I will never recommend it to anybody. More
by explorer
Employees Worked With
Dan Huff, mechanic Luis Miranda
July 29, 2017
used car bought a 2015 Escape, great service start to finish, felt like a friend, not just a customer. would rec amend, this salesman to my friends bought a 2015 Escape, great service start to finish, felt like a friend, not just a customer. would rec amend, this salesman to my friends More
by dave
Employees Worked With
Larry Mason, Steve Roti
