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Roesch Ford
Bensenville, IL
193 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 193 reviews
October 02, 2019
Larry Roesch Ford on Grand Avenue in Bensenville have always attended me with kindness & respect. My schedule is very tight and I do not schedule and always have a free moment, so I call & they always fi always attended me with kindness & respect. My schedule is very tight and I do not schedule and always have a free moment, so I call & they always fit me in. They are a great staff. Courteous & kind. They even offer me a sandwich and a beverage. Great hospitality. When I called they told me a 2hour wait this past Saturday. Well Michael took very good care of me & I was out in about 45 min no more that an hour. Great Service. I was handle with care & kit gloves. I will be bringing my other vechile as well. I recommend this location highly. I have never had to come back for for done. I give them a 10 stars More
by eddycronn
Employees Worked With
Michael I was customer number 4356
September 23, 2019
The Best, they make it to easy to buy a truck! I have purchased over 10 vehicles with them, and every experience has been GREAT, from the start to finish. Mark is very good he makes sure we get wa I have purchased over 10 vehicles with them, and every experience has been GREAT, from the start to finish. Mark is very good he makes sure we get want we want & are Happy with our purchase! More
by Bears1987
Employees Worked With
Mark Bialik
September 19, 2019
Roesch Ford Service This is my second experience with Roesch Ford Service dept. And both times they informed me of the cost upfront, contacted me if there might be addit This is my second experience with Roesch Ford Service dept. And both times they informed me of the cost upfront, contacted me if there might be additional costs. Overall seemed straight forward. Most recently Amanda was very helpful, polite, and kept me apprised of the repairs. More
by djc
Employees Worked With
Amanda
September 03, 2019
Oil and filter change They promised the time I asked for and came through . I have no idea what the xxxx your asking for nor do I understand what title of my review means . They promised the time I asked for and came through . I have no idea what the xxxx your asking for nor do I understand what title of my review means . I’m 66 years old and have no idea whatyour asking for More
by Fordman
Employees Worked With
Nicky in service
August 19, 2019
service person service was good. However, service person did not tell us the price for installation of items purchased. When we picked up the car, we questioned t service was good. However, service person did not tell us the price for installation of items purchased. When we picked up the car, we questioned the cost of repairs and they were explained to us. Was told the original service person would call the next day. When he called, he seemed rude wondering why we were questioning the cost of repairs. More
by PapaBear
Employees Worked With
don't know date of service 8/15/2019
July 24, 2019
Satisfied service customer Took my SUV in for AC not blowing, and while up on the rack, the tech noticed one of the ball joints were worn out. My vehicle was under warrantee st Took my SUV in for AC not blowing, and while up on the rack, the tech noticed one of the ball joints were worn out. My vehicle was under warrantee still, so they have ordered the parts and will be replacing with only the $100 deductible cost to me. My AC repair was also covered under warrantee, so only cost to me was for needed oil change that I had requested as well. Oil change was well below cost of going to Jiffy Lube AND it included a new air filter. More
by Karen C
Employees Worked With
Several different service people, ALL nice
June 25, 2019
A long vehicle search I needed a new work vehicle and had gone to many dealers and there wasn't much success in my search for a work vehicle. We went to at least 8 differen I needed a new work vehicle and had gone to many dealers and there wasn't much success in my search for a work vehicle. We went to at least 8 different dealers. Roesch Ford had 2 used Transits available so my wife and I went there on a Saturday and met Rob Bates. He was actually helping another couple but also helped us. Roesch Commercial truck is usually closed on Saturday. We looked at the 2 Transits and told him we would let him know which vehicle we preferred. He helped not only with buying a used 2018 Ford Transit, but also with a ladder rack, spraying of the interior wall about 1/3 of the wall height, a vehicle partition, installation of a tow hitch and a front camera system that would include Bluetooth and internet capabilities. When my vehicle came back from the installation of the camera system he immediately noticed that the front camera view was 50% blocked by the housing for the Ford back up camera and internet capabilities didn't work. He called the installer and asked if this was fixable when they said no they also wanted my wife and I to purchase their backup camera system and we said no as the Transit already had a backup camera in it. It was decided to remove the after market camera system. Rob also suggested having metal shelving installed but I had other shelving plans. Rob Bates is excellent at his job. More
by Steve
Employees Worked With
Rob Bates
June 18, 2019
Recall Service Work was done quickly and professionally. Good customer service and free shuttle service was very nice. Even checked my fluid levels. Will recommend s Work was done quickly and professionally. Good customer service and free shuttle service was very nice. Even checked my fluid levels. Will recommend service here. More
by Artman23
Employees Worked With
Bob and Martin
May 23, 2019
Sales team went through great lengths! I am so grateful to the sales team at Roesch Ford. They went through great lengths to analyze my situation, and help me chose the perfect vehicle and I am so grateful to the sales team at Roesch Ford. They went through great lengths to analyze my situation, and help me chose the perfect vehicle and options to fit my budget. I was greeted at the door by my salesman Sam. Sam sat down with me and listened to what I wanted and he also asked questions and made suggestions along the way. He showed me a few different options and we finally decided on the perfect trim. Ray was also instrumental in helping my chose my vehicle. He reviewed my situation and suggested vehicles that he thought I’d be happy in and that fit my budget. Thank you. More
by Dwolf144
Employees Worked With
Sam, Ray
May 20, 2019
Fast service and washed my interior mats Serviced quickly as promised. Cleaned my interior mats as well when they provided my truck washed and dried. Always try to utilize the service cou Serviced quickly as promised. Cleaned my interior mats as well when they provided my truck washed and dried. Always try to utilize the service coupons if possible. More
by KrugF-150
Employees Worked With
Do not recall
