Roesch Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We always receive the very best service from Roesch Ford. Kyle updates & explains everything so we'll. I highly recommend Roesch Ford service department, they're a great team! Kyle updates & explains everything so we'll. I highly recommend Roesch Ford service department, they're a great team! More
They did not fix my heat in the truck they told me the part was back order because the Actuator went out on a lot of ford rangers, i ask why was this not a recall ? They did not have an answer . I Asked part was back order because the Actuator went out on a lot of ford rangers, i ask why was this not a recall ? They did not have an answer . I Asked for a rental they refused Said i could rent one myself . Then They charge me $150.00 dollars to tell me what i already knew .So i am trading in my 10 ford trucks and 2 lincolns for chevy vans and 2 cadillacs Ford CGFT More
Second time I got the runaround from them and overcharged. Have to fight with them for weeks and still they do not respond or help. They are the worst. Will never buy a car from them or service w overcharged. Have to fight with them for weeks and still they do not respond or help. They are the worst. Will never buy a car from them or service with them ever again! More
Great service prompt turnaround only problem was I wanted the map upgrade but they couldn’t do It. I don’t understand why they can’t do this the map upgrade but they couldn’t do It. I don’t understand why they can’t do this More
Everyone at this dealership was great! Very knowledgeable and helpful. They took time to answer every question I had and show me ever feature on my new truck. There was no pressure which is nice when shoppin and helpful. They took time to answer every question I had and show me ever feature on my new truck. There was no pressure which is nice when shopping for a new vehicle. I truly felt as though I was buying from a friend. Plus it was the best deal around! Thanks I'm loving the new truck! More
I am disappointed. I get coupons in the mail for oil changes from this dealership. I try to use the coupons and I am told .....it will be more because of the oil your car uses....or this last time they changes from this dealership. I try to use the coupons and I am told .....it will be more because of the oil your car uses....or this last time they told me since I wasn't having my tires rotated, I did not need to use the coupon because it would be less than "the works". Well it turned out to me more. What a hassle.....don't mail me coupons you are not going to honor whether my car uses more expensive oil or not. Can't figure out how to create a coupon with the correct amount? Come on. More
Sales Representative Rob Bates was quick to respond to all my questions and to my requested changes to the vehicle. When we arrived to pick up the vehicle it was clean and ready to go. Rob instructed us all my questions and to my requested changes to the vehicle. When we arrived to pick up the vehicle it was clean and ready to go. Rob instructed us on operation and maintenance and with paperwork prepared ahead of time, he had us on our way quickly. He was very kind and knowledgeable and followed up to make sure we were satisfied and all was working well. Rob made it an enjoyable experience and we would definitely recommend Roesch Ford. More
I just bought a 2020 Ford Ranger from Roesch Ford. I can not tell you how happy i am to have gone there. Everyone is very friendly and there was no pressure at all. On Saturday I first talked to Chris on not tell you how happy i am to have gone there. Everyone is very friendly and there was no pressure at all. On Saturday I first talked to Chris on the online side. He was very nice and helpful. Then when i showed up i was greeted by Nick Petrasz. He was very friendly and knowledgeable. He also never pressured me. I test drove 2 vehicles. A ranger and an edge. I ended up loving the ranger. Nick walked me through my options. And I met Ray (Reynolds I believe ). He is one of the nicest guys i have ever met. Not just in the car biz in life one of the nicest. I had to come back on monday. When i came back i was again greeted by the friendly faces of Nick and Ray. The evaluated my trade in and gave me a great deal. I could not pass it up. I also met Sam the financial guy. He was also super friendly and nice. Joked around about an apartment same complex we lived in at different times and how it did not change. Everyone one at Roesch was amazing. Nick called me the day after thanked me and to see if i needed anything. I would 1000% recommend anyone looking for a ford or any car to go to Roesch Ford. Amazing people and none of the BS that you get at other dealership. Straight forward honest great people. I am sorry i can not say enough good things about them. Great to see people make others feel good in times like these. More
Special thanks to Nicholas Moore for turning a disappointing situation with the hood of a 2016 Ford Explorer, into a positive solution! Great job! Great listener and problem solver! disappointing situation with the hood of a 2016 Ford Explorer, into a positive solution! Great job! Great listener and problem solver! More
Phenomenal service from the start to finish from the entire team at Roesch. Exceeded all my expectations. No pressure sales and very informative on the vehicle absolutely went above and beyond all expec entire team at Roesch. Exceeded all my expectations. No pressure sales and very informative on the vehicle absolutely went above and beyond all expectations I had. Thank you! More