Rodman Ford

Rodman Ford - A First Class Dealership! I purchased an XLT F150 from Rodman Ford. The service there was exceptional and the staff went above and beyond to provide me with exactly what I was I purchased an XLT F150 from Rodman Ford. The service there was exceptional and the staff went above and beyond to provide me with exactly what I was looking for. I was pleasantly greeted by Demetri D, the salesman that helped me thru the process. He was enthusiastic but not overwhelming or pushy. He did a spot-on job at finding exactly what I was looking for. The purchase and finance process was pleasant and quick. If you're looking to purchase or service a Ford, this is the place to go. The dealership is clearly in the business of long term relationships and the service reflect that. Thank you Rodman Ford! More

Attentive and excellent Demetri asked the right questions and helped us focus on what was most important in our new car purchase. He was attentive, personable, and patient. Demetri asked the right questions and helped us focus on what was most important in our new car purchase. He was attentive, personable, and patient. Overall, dealing with Rodman Ford and Demetri was hassle-free. We are happy with our new 2016 Ford Escape SE. More

Very comfortable Walking into rodman was a pleasant experience . I was allowed to actually think and look around for what I wanted . Didn't feel pressured in any shape Walking into rodman was a pleasant experience . I was allowed to actually think and look around for what I wanted . Didn't feel pressured in any shape way or form . Was given honest and detailed information of vehicles and prices but the sales representative demetri . I was asked what I wanted in a car and he delivered . Very happy ! More

No pressure & great customer service. This was my first real car buying experience and I think I could already say that I will be a lifetime buyer at Rodman Ford. I've heard a share of hor This was my first real car buying experience and I think I could already say that I will be a lifetime buyer at Rodman Ford. I've heard a share of horror stories regarding dealership buying experiences. However, from the very beginning of the process I was treated great by the entire staff and never once felt as though I was getting played. Demetri did a great job to figure out what I wanted and what was reasonable for my price range. Although we were not able to make a deal that day, I told him to call me immediately if they could find a Fusion in the color that I wanted. I was contacted about a week later when Demetri found out that Bill had a black Fusion coming in and I was able to make a deal and drive home in my new car the night I went in to see it. Overall, my experience was phenomenal and I am glad that this is the dealership that I will be dealing with for years to come. More

Great Experience! My experience at Rodman was very positive. I dread car shopping and typically don't have a lot of patience with the process. I went to Rodman to loo My experience at Rodman was very positive. I dread car shopping and typically don't have a lot of patience with the process. I went to Rodman to look at a specific car and met with Demetri for a test drive. Demetri's no pressure and down to earth demeanor made it easy to assess the car. We had a deal in 30mins from arrival. Picked up the car three days later all prepped and ready to go...Couldn't have been easier...Thanks Demetri! More

Superior Customer Service I was very impressed by the outstanding service provided by Caitlin.   She demonstrated her commitment to finding the right vehicle for me at the righ I was very impressed by the outstanding service provided by Caitlin.   She demonstrated her commitment to finding the right vehicle for me at the right price from the start of the test drive to the final handshake.    Caitlin was very knowledgeable about the features of the car and patiently demonstrated how to use all its high tech gadgets.   She even went the extra mile and switched the plates on my old car to my new  Ford Fusion.    Her personable, professional, and  no pressure approach made the car buying process very pleasant and was a key factor in my decision to make the purchase. More

Very pleased ! My experience at the dealership this week with Chris, George and Bill , have been great . Chris was my salesmen and really took his time with me and h My experience at the dealership this week with Chris, George and Bill , have been great . Chris was my salesmen and really took his time with me and helped with any questions I had . George In Finance went above and beyond for me getting the rate I was looking for . And Bill made sure to step in and help with some changes that the vehicle needed, and that I was happy . I look forward to dealing with this dealership in the future ! Thanks again ! More

Bait and Switch I was contacted by the sales my car might be eligible for a trade in. Same everything, only a year younger and I could save $10 a month on my car pay I was contacted by the sales my car might be eligible for a trade in. Same everything, only a year younger and I could save $10 a month on my car payment. I was told that as long as the car had less than 85,000 miles and in good condition, the salesperson didn't see why this would be a problem. He suggested I come in for an appraisal. I was clear on the phone what the mileage on my car was and that I was NOT going to pay any money for this to occur...no problem. I went in that Saturday and my car was "appraised". There was a $6000 difference between what the salesperson thought and what the appraiser thought. The reason, mileage and tires. Unbelievable. My tires are brand new from the summer and I reported the mileage BEFORE I came in. The salesperson said to make the deal happen he would need to ask me for money and he didn't want to do that. I was so angry and asked what was wrong with my tires. The "appraiser" came over and took me out to my car to show me. He claimed they had no treads, there was "rash", whatever that means, and that there was a nail in my tire. HOLD THE PHONE...they were going to let me leave with a nail in my tire without telling me..SERIOUSLY!!!??? The appraiser tried to shift blame to the salesperson. I was appalled. Up until this visit, I had not had issues with Rodman. SO, I sent a message through Facebook...no response. Chatted with someone on line who said they'd get my concerns to the powers that be, no reponse. I called 2 days ago and left a message for the GM of Sales, Vinny. No response. I called today at 7:30 am and left a voice message. It is now 12:15 pm...NO RESPONSE...what terrible customer service. I am in shock! More

Walked in and I was greeted by mr. Dababna Been to manny dealerships and honestly hated it till I met demetri this guy was not only very knowlegable about the vehicle I was there to look at but Been to manny dealerships and honestly hated it till I met demetri this guy was not only very knowlegable about the vehicle I was there to look at but didn't have that ( you know sales person front) down to earth person type of person that puts you at ease thanks demetri your a great guy don't change More

Excellent dealership and Service Our first visit to Rodman Ford , Demetri was very pleasant, and helpful. We had been looking for a 2015 F 150 Lariat , after going to two other dealer Our first visit to Rodman Ford , Demetri was very pleasant, and helpful. We had been looking for a 2015 F 150 Lariat , after going to two other dealers in RI , that we had bought 4 other trucks from , wasn't that interested in helping us, so we found the truck on our own at Rodman with help of Demetri . It was a pleasure having Demetri as our sales person. A very warm welcoming dealership ... unlike the others . We LOVE our new Truck . Thank You Demetri and Rodman Ford. More