Rodman Ford

Called for an appointment dropped off my F150 for service. Service was for 6R80 transmission they never called with updates or returned calls I may to check progress. After 7 days I called to say I service. Service was for 6R80 transmission they never called with updates or returned calls I may to check progress. After 7 days I called to say I would take it elsewhere. Another Ford dealership fixed it in 3 days. Rodman is not the same as in years past. More

Easy to work with, helped build the perfect vehicle for my needs. I am a repeat customer and will continue to be. my needs. I am a repeat customer and will continue to be. More

Our sales rep Wayne was very pleasant to deal with from start to finish and very professional. I highly recomend him and will refer my friends and family to him. He went above and beyond for me and even de start to finish and very professional. I highly recomend him and will refer my friends and family to him. He went above and beyond for me and even delivered the vehicle to our residence. Was a pleasure to meet both Wayne Derby & Jordan Rodman. Top notch service !! Thank you, Jaclyn Moura More

Wayne in the EV sales department was extremely knowledgeable and helpful with the homebuying process. Fantastic service, knowledge and efficiency. Also his associate Bruce was there for me when Wa knowledgeable and helpful with the homebuying process. Fantastic service, knowledge and efficiency. Also his associate Bruce was there for me when Wayne was not available probably the nicest dynamic duo I’ve had the pleasure of working with purchasing a vehicle. More

Sales group was friendly and very helpful. They answered all my questions and reviewed the features of the car thoroughly and to my satisfaction. They answered all my questions and reviewed the features of the car thoroughly and to my satisfaction. More

Great Experience! Professional through the whole process. We will always continue to choose Rodman for all of our vehicles! Professional through the whole process. We will always continue to choose Rodman for all of our vehicles! More

Awesome experience. The sales team is great and not pushy. Love my new Bronco sport, thank you! The sales team is great and not pushy. Love my new Bronco sport, thank you! More

Great service friendly and great follow through Process was trouble free and easy Second vehicle purchase from this dealership was trouble free and easy Second vehicle purchase from this dealership More

I strongly recommend to anyone planning to do business with Rodman that they do their research beforehand and read the reviews for this dealer. Rodman has extremely poor customer service and does business with Rodman that they do their research beforehand and read the reviews for this dealer. Rodman has extremely poor customer service and does business in a very unprofessional manner, to the point where I had to open up a Better Business Bureau claim against them. I purchased a used vehicle from them at the beginning of the year. Onsite, the sale and trade in went fine. The salesperson took took care of VIN check and registration and offered to drop the car off at my home. Since it was an out of state transaction, I was told that I would need to take care of the inspection, but that I would be reimbursed for cost (the bill of purchase actually shows that I paid for state registration, VIN check, AND state inspection). After the vehicle was dropped off, I noticed several large chips in my windshield. I also noticed that I was not provided with the wheel lock key for my spare. I immediately contacted the salesperson who acknowledged the chips. He told me that he would contact the previous owner for the key and would look into seeing what could be done about the windshield. A week went by and finally the manager contacted me to say that the dealer wouldn’t replace the windshield because it wasn’t legally necessary (the chips “were not in the line of site”) and because it was not mentioned at the time of sale (even though he agreed they were not present at the time of sale). I expressed my thoughts at which point the manager got heated and hung up on me. In addition, I didn’t hear anything back regarding the inspection compensation or the wheel lock key. I had to open up a BBB claim in order to hear back from the owner, who basically accused me of being at fault for the windshield, but told me he would comp me for the inspection and the cost of wheel locks (not considering the fact that I had to pay someone to remove them from the vehicle). It wasn’t the best resolution but I was fine just ending it at that point and moving on. After driving around for a few weeks, I noticed the steering was off so I took it in to another dealer to get checked and was told there was an open recall to replace the steering dampener. So Rodman didn’t even take care of that either. It seemed like they were done with me as soon as the deal was made, and they felt no responsibility to take care of any of the issues that were handed to me. This is just not good business. More

Rodman always does great job withy my suv, Great customer service. Alway go back to Rodman whenever I need service done service. Alway go back to Rodman whenever I need service done More