Rodman Ford

Comfortable and pleasant. We were in need of a used truck.Dimitri couldn't have been any nicer, from our first visit to our last. Our experience with everybody throughout the d We were in need of a used truck.Dimitri couldn't have been any nicer, from our first visit to our last. Our experience with everybody throughout the dealership was pleasant.Thank you, Demitri and Rodman Ford! More

Great people willing to work with you My Grandmother and I arrived all at your dealership a little after opening. The overall feel of the dealership is it was a little slow however they we My Grandmother and I arrived all at your dealership a little after opening. The overall feel of the dealership is it was a little slow however they were eager to please. They were willing to work with us and the difficult situation we were in. However we did have one manager come over that was less then pleasant to me and my grandmother and due to him we almost left but Demetri was very curteous and we were able to reach a deal that both I and my Grandmother were happy with. 10/10 would work with Demetri again! More

Huge thanks! A huge thanks to Demetri and crew for making my buying experience easy and without any pressure. I will definitely be recommending Rodman to friends A huge thanks to Demetri and crew for making my buying experience easy and without any pressure. I will definitely be recommending Rodman to friends and family. More

Wouldn't send a single soul here I figured I would give this place another try because it's so close to my business. I went in to Rodman today with a fully loaded super cab f150 in br I figured I would give this place another try because it's so close to my business. I went in to Rodman today with a fully loaded super cab f150 in brand new condition. I told them I want to move up to a crew cab. I told them where my payments needed to be and the guys comes back with double the number we discussed. Thank god for Franklin Ford. Once again they have won my business. I feel bad for the sales guys at Rodman because there managers give them no chance. More

Fantastic! Demetri, such a great experience working with you and Rodman Ford. We can't say enough about how satisfied we are with our buying experience. Dimi Demetri, such a great experience working with you and Rodman Ford. We can't say enough about how satisfied we are with our buying experience. Dimitri you worked tiredlessly to find us exactly the truck we have been wishing to find. This is our 3rd vehicle with Rodman & it's the skilled, & accommodating staff such as yourself that that keeps us coming back. We definitely will reccomend Demetri Dababna to friends looking for a great buying experience. More

Thank you! Great experience, everything went smoothly and we are very happy with our "new to us" Ford Expedition. Thank you Demetri and Sheryl, we appreciate yo Great experience, everything went smoothly and we are very happy with our "new to us" Ford Expedition. Thank you Demetri and Sheryl, we appreciate your hard work. More

Great customer service! Demetri was so accommodating and helpful through the few surprises that were thrown our way when being a first time car buyer. He was a great guy and Demetri was so accommodating and helpful through the few surprises that were thrown our way when being a first time car buyer. He was a great guy and very friendly! I would totally recommend him when buying a car More

Outstanding Sales zecperience eoth Demetri! I just lurchased a 2p17 Ford FusionHybrid SE. I vame back to Rodman Ford. Demetri quickly assessed my priorities for options and features important to I just lurchased a 2p17 Ford FusionHybrid SE. I vame back to Rodman Ford. Demetri quickly assessed my priorities for options and features important to me. He also quickly understood my budget reslities. He was warm, friendly lrofessional and earnest in his desire to e sure I was a satisfied return customer. He exained all the featjres of tbe car I finally settled on after an enjoyable trst drive. Detri's easy gling mammer and desire to reach a fair a d mutually accetable goal is the reason I highly recommend him for a car buying eclerie ce that was smolth, syress free and frankly enjoyable. I was extremely hally with Xemetri as my sales .an He was lutstanding! More

Rude manager and theft Brought my car to Rodman collision for repairs for last month on my 2015 Ford Fusion. It took 5-6 weeks for the repairs to be completed. When I pick u Brought my car to Rodman collision for repairs for last month on my 2015 Ford Fusion. It took 5-6 weeks for the repairs to be completed. When I pick up my car just last week! My driver door Sensor was broken. My car wouldn't register that the door was closed, leaving my lights on inside and my doors not locking at all. I did not bring my car there with the driver door broken. I was livid with my car being there for 5-6 weeks to begin with And then to pick up my car in poor condition. I demanded my deductible back. The manager never called me back after two voicemails never returned my phone calls. Until I wrote an email recently about items missing from my trunk after my car had been there over a month! He called me back being so rude and telling me I won't be getting a dime back. I demanded my $500 back but he wouldn't budge over $300. The manager told me that $300 credited back to my credit card(still waiting for it. Amex takes a little longer to credit back accounts) but that was a fight in it's self to get my refund. will not be doing any more business with Rodman Ford. They need to Learn some customer service skills. All the damage was in the front end of my car. No one should've been in my trunk let alone just searching my car to steal things. On a positive note... Danielle who was managing the process of my car getting fixed was so helpful! Maybe management should take notes from her. Or maybe she should be promoted. More

An unbelievable experience by Carlos and Carmen from Worcester, MA September 17, 2016 Unlike from past experiences with car salesmen. Dimitri was professional at every momen by Carlos and Carmen from Worcester, MA September 17, 2016 Unlike from past experiences with car salesmen. Dimitri was professional at every moment while trying to hammer out our deal for the car that we bought (2009 Toyota Camry). From Bill to Sheryl, these people were great and everything was done as we agreed. Great job Dimitri and the rest of the Rotman Ford Team. And of course we would recommend Rotman Ford to all my family and friends without hesitation. More