Rodman Ford

THE BEST car buying experience of my life! I've encountered several salesman among different dealerships throughout the years and Scott is by far the most helpful, most pleasant, most straight I've encountered several salesman among different dealerships throughout the years and Scott is by far the most helpful, most pleasant, most straight up I've ever met. I always have the same feeling walking into a dealership..."here we go again" I say to myself as I walk in the front door. But this past Saturday I felt a different vibe upon Scott's greeting at Rodman. The whole staff gave me a great vibe as a matter of fact. I felt welcomed and very comfortable. Zero pressure. He made my experience exciting and educational, as oppose to the same old headache. To say he exceeded my expectations would be an understatement. This guy is a game changer. Thank you Scott!! More

Excellence I can’t say enough about the professionalism and dedication I received from my leasing agent Andrew Hackett. He did everything he could to get me the I can’t say enough about the professionalism and dedication I received from my leasing agent Andrew Hackett. He did everything he could to get me the deal I was looking for. On top of that he made this an excellent experience for my family. My daughter was getting anxious being a 3 year old and he showed her that they had a playroom full of toys for her to enjoy while we did all the paperwork. I couldn’t be any more satisfied with the service he provided us. I was in on a Saturday and drove my new truck away two days later on Monday. This was all because him and the Rodman team know exactly what they are doing and made every bit of my purchase flawless and painless. I’d highly recommend Andrew and Rodman Ford to anyone I know in the market for a new vehicle. Sincerely, Ryan Pitts More

Easy, quick & painless!!!!😄 I hated to go car shopping but Rodman Ford has changed my mind!! It was easy ,quick and painless!! I luv my new Ford Escape!😃 I hated to go car shopping but Rodman Ford has changed my mind!! It was easy ,quick and painless!! I luv my new Ford Escape!😃 More

very easy and pleasant All my questions were answered quickly and with knowledge of the vehicle. Jim was honest about the sale and went out of his way to help me with pickin All my questions were answered quickly and with knowledge of the vehicle. Jim was honest about the sale and went out of his way to help me with picking up the vehicle the day before Thanksgiving. I appreciate all he did. neil kaiser More

New F-150 Had a great experience with Jim and the rest of the Rodman team. Made buying this new truck a lot more enjoyable. Thanks again to all Had a great experience with Jim and the rest of the Rodman team. Made buying this new truck a lot more enjoyable. Thanks again to all More

Service maintenance dept. Very disappointed with my service maintenance on my car. Had a standard oil change and a 10,000 mile tire rotation today, but for the past 3 tire rot Very disappointed with my service maintenance on my car. Had a standard oil change and a 10,000 mile tire rotation today, but for the past 3 tire rotations I have had a problem with my tires not on correctly and had to go back to have it fixed. Today was the final straw! I almost lost my rear drivers side tire because they didn't put the spacers on correctly and the lug nuts were not tighten on correctly again which made my tire wobbly to the point I had to drive with my flashers on with a speed of 45 miles an hour before getting home. My husband had to take ALL 4 tires off and correct the spacer on the rear tire which had 2 spacers on it so that meant one of the other tires was missing a spacer. Never again will I trust the service dept to rotate my tires. Sincerely Carol D. More

Buying a 2017 Explorer Everything went smoothly. Except had a recall one day after the purchase. I am hoping to have it fixed tomorrow. I enjoy driving the Explorer Everything went smoothly. Except had a recall one day after the purchase. I am hoping to have it fixed tomorrow. I enjoy driving the Explorer More

My easiest and best experience purchasing a vehicle so far. Jim Lafrerriere was extremely easy to do business with and I plan on purchasing vehicles from him in the future! He made my experience extremely pleas Jim Lafrerriere was extremely easy to do business with and I plan on purchasing vehicles from him in the future! He made my experience extremely pleasant and has earned a life long customer. More

Easiest/Best Car Buying Experience I received a call from Rodman Ford asking if I wanted to trade in my Ford Fusion. I really was not looking to trade my car in, but I went by and took I received a call from Rodman Ford asking if I wanted to trade in my Ford Fusion. I really was not looking to trade my car in, but I went by and took a look anyway. Being newly retired and knowing my wife would soon be in the market for a new car, I decided I really did not need my car and traded it for a brand new Ford Escape in white gold. This was by far the easiest and most enjoyable car buying experience I've ever had. Craig went through several different vehicles with me and was more than attentive. Before picking up the car, the car was washed and filled up. My wife met me at Rodman - she drove her new car home and I drove her car, but prior to leaving, Craig came out and programmed her phone into the new car and went through the features for her. Not even a week later, I went back with my wife's old car (previously purchased at Rodmans) and traded it in for a leased 2015 Ford Fiesta with 38,000 miles, again, with Craig as my salesman. Any other matters that needed to be taken care of with another department, Craig arranged - I just showed up. This is the way car buying should be! More

They play the key game and lie! I considered purshasing a used car from them, and I told them my budget right off the bat. They said they could make it work. They then later on after I considered purshasing a used car from them, and I told them my budget right off the bat. They said they could make it work. They then later on after I test drove the car-- continued to show me something that was $65/monthly over my budget and continued to press me to try and commit! They then avoided returning my car keys until they showed me about four more offers until I got defensive! They are deceptive and practice poor customer service! Avoid this dealership. More