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Rod Hatfield Used Car Factory

Nicholasville, KY

4.9
21 Reviews

2000 Vince Road

Nicholasville, KY

40356

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Showing 21 reviews

January 30, 2025

Truly had the best experience car shopping here. Alex was great, respectful of what I wanted and didn't want and wasn't pushing any cars on me. Steve was was awesome. Got me in the car I wanted whil More

by Miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Steve, Landon
January 19, 2025

Easy in and easy out. Robin Hyden was an absolute pleasure to work with. Will be back soon for another car. More

by dtb30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Hyde’s
January 13, 2025

Absolutely loved the atmosphere! Walked in with a lot of anxiety due to other bad experiences at car dealerships. I had let the gentleman (Austin) know what kind of payment and plan More

by wilsonkatie1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Austin, Landen.
December 23, 2024

Steve and Austin help me out gave me back a little christmas spirit back. I don't know how to say Thank you enough. More

by bharris35434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin ans steve
December 23, 2024

Dylan was fantastic and was very honest about everything and didn't waste our time trying to sell us things we weren't interested in or wasn't what we needed. He got us a good deal and worked with us. More

by C_weldy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
November 28, 2022

I had a good experience with Rod Hatfields . John was very helpful and a great salesman. He gave me a very good deal! I would definitely recommend this dealership. More

by Jnickell213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
June 25, 2022

Very open and helpful haven't one single thing they said they would that hasn't been done. Good guys thank you all More

by daviddeering122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Ron
June 22, 2022

Griffin was my salesperson - when i bought Mitsubishi mirage es everything seem fine but few days later ive notice green warning lite came in few times so i took to griffin and he told me see service ma More

by WILLIAM LUP LUP
Recommend Dealer
No
Employees Worked With
GRIFFIN
Jun 23, 2022 -

WILLIAM LUP LUP responded

YOUR SERVICE DEPT TOLD ME MY CAR WAS UNDER WARRENTY SEE MITSUBISHI SERVICE AND THEY TOLD ME IT WAS UNDER WARRENTY BUT FEW DAYS LATE GOT ANOTHER CALL FROM MITSUBISHI SERVICE DEPT , NOW IT NOT COVER UNDER WARRENTY AND HAD PAY OUT OF POCKET A CAR ONLY HAD IT FOR 2 WKS OF COURSE NEVER HEARD BACK ROB HATFIELD USED CAR FACTORY BEEN FEW DAYS AND NO RETURN CALLS YET!!!!!!!!!!!!!!! THANKS GUYS U KNOW HOW TO SUCKER PEOPLE INTO BUYING LEMONS . Thank you william lupkovich

June 22, 2022

Great people to work with! Definitely will do business with again! Honest and done everything they said! More

by amk41465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
June 11, 2022

Excellent sales department treat people with respect and make you know they appreciate your business. An awesome selection of vehicles to choose from. Great prices More

by Drake17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
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