Rod Hatfield Chevrolet, LLC
Lexington, KY
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Bought my car new there. Been back twice now for an oil change and tire rotation. Service department are a bunch of lazy useless people. Took 3 hours to change the oil and ro Been back twice now for an oil change and tire rotation. Service department are a bunch of lazy useless people. Took 3 hours to change the oil and rotate the tires. I’ll never go back!!! More
The service department at Rod Hatfield went above and beyond to help me they were patient, attentive, and very kind as we worked through the maintenance situation with our truck. We definitely plan to u beyond to help me they were patient, attentive, and very kind as we worked through the maintenance situation with our truck. We definitely plan to use them vs our local dealership for the future! Cannot recommend them enough! More
All workers I encountered except the woman at the check out counter were very rude and unhelpful to my questions. They told me they did a 27 point inspection but could not provide me with documentation. out counter were very rude and unhelpful to my questions. They told me they did a 27 point inspection but could not provide me with documentation. More
I have a bit of mix here. My car got a flat tire and had a light out. We towed it and they had a new tire on it Monday morning 9 hours after I dropped it off. Awesome! Cost w My car got a flat tire and had a light out. We towed it and they had a new tire on it Monday morning 9 hours after I dropped it off. Awesome! Cost was as expected. The mixed part. I bought the car on Friday notice a headlight was out and then got a flat tire not 20 miles from the dealership. Service center is responsible for both. More
my scheduled appointment was great as usual the personnel was helpful and the work was done in a timely manner and everyone one was very polite. I thank you all was helpful and the work was done in a timely manner and everyone one was very polite. I thank you all More