Rod Hatfield Chevrolet, LLC
Lexington, KY
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Outstanding communication. Polite and responsive personnel; answered every question I had & had the veh ready when I arrived. Clean facility. Polite and responsive personnel; answered every question I had & had the veh ready when I arrived. Clean facility. More
BUYER BEWARE THESE PEOPLE ARE CROOKS. I BEEN WAITING ON MY SUV TAGS FOR OVER SINCE NOV 2021 AND STILL DONT HAVE THEM I CALLED IN TODAY AND THEY TOLD ME SINCE I HAD UK PLATES THEY COULDN I BEEN WAITING ON MY SUV TAGS FOR OVER SINCE NOV 2021 AND STILL DONT HAVE THEM I CALLED IN TODAY AND THEY TOLD ME SINCE I HAD UK PLATES THEY COULDN'T TAG IT LIKE I TOLD HER I NEVER ASKED TO KEEP MY OLD PLATES AND I WAS OK WELL NOW THEY AINT GOING TO TAG IT THIS IS STUPID I ALSO HAVE A RECEIPT SHOWING WHERE I BOUGHT STUFF FOR THE TAHEO AND THEY NEVER GAVE ME MY ITEMS PLEASE READ REVIEWS BEFORE BUYING OFF THESE PEOPLE. I WILL LEAVE MY REVIEW ON YELP AND EVERY OTHER PAGE I CAN BECAUSE THEY KEPT MY MONEY WILL NOT TAG MY VCAR I HAVE NEVER SEEN A PLACE THAT DOES TAG FOR A YEAR ON NEW CAR These are the most dishonest people you will ever meet. I been reading the reviews and yes they do rush you in and out of the finance office as fast as you can you never even really get to see your paper work. I advice all people to look at what they are signing with these people... They are crooks. Biggest CROOKS I HAVE EVER MET!!!! I WILL UPDATE ON HERE SOON. Just give your money to someone else i am contacting me a lawyer. ASAP...ZERO RATING 0000000000000.0000000 More
I know they were out to make money, but I didn’t feel that they were in it to make the customer happy. With everything going on in the country, I didn’t feel they had my best interest. The salesman did that they were in it to make the customer happy. With everything going on in the country, I didn’t feel they had my best interest. The salesman did great. He could only do so much. More
Won’t let me leave zero stars. Zero competent people Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. More
I wished i would have read these reviews before actually going there to buy a car. The sales man was nice. He ensured me it was a done deal to bring my trades and come on in. Well i get there and nothing i going there to buy a car. The sales man was nice. He ensured me it was a done deal to bring my trades and come on in. Well i get there and nothing is done. Long story short until tomorrow. They never sold me GAP insurance at all. I kept telling them i need it. They are like know you don't. Yes i do back and forth. WELL I get home and look over my paper work i was not given anything they ended with both my cars. For all most nothing. Took my money. These are the most dishonest people you will ever meet. I been reading the reviews and yes they do rush you in and out of the finance office as fast as you can you never even really get to see your paper work. I advice all people to look at what they are signing with these people... They are crooks. Biggest CROOKS I HAVE EVER MET!!!! I WILL UPDATE ON HERE SOON. Just give your money to someone else i am contacting me a lawyer. ASAP...ZERO RATING 0000000000000.0000000 More
I purchased the 2021 Silverado new from the dealership. I had issues with a noise in the motor since just over 20,000 mile but when I took it to the dealer, they ignored me. Now that the Warranty is out, I had issues with a noise in the motor since just over 20,000 mile but when I took it to the dealer, they ignored me. Now that the Warranty is out, they tell me I will have to pay for it myself. I am a construction business owner and will never purchase another Chevrolet due to the issues with this dealership. I should not have had any issues with a brand new vehicle to begin with. Though the truck looks nice it is not worth the money at all. I am at the point where I do not know whether to get it repaired or trade it for a Ford or Dodge or Nissan. More
FRAUDULENT DEALERSHIP DO NOT BUY!!!!terrible dealership with shady dealers i was lied to about a vehicles crash history from my sales person as it turns out it has actually been in two crashes prior to my with shady dealers i was lied to about a vehicles crash history from my sales person as it turns out it has actually been in two crashes prior to my purchase after i found this out i called the dealership and no one will return my calls or even answer the phone i was also made the promise of the sales manager when i bought the vehicle that i would get free oil changes as long as i brought it to them for service which was also a lie they should honestly be shut down for good because of all the laws that they break and they should all end up in jail if i could give zero stars i would but sadly am not allowed the worst part is now i’m stuck with this car because of its history as i can not resell it without going under massively More