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Rod Hatfield Chevrolet, LLC
Lexington, KY
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These guys are the reason that car salesman have a bad reputation. After catching several "mistakes" I ended up getting the deal I wanted, but felt the entire time that they were trying to scam me. Added reputation. After catching several "mistakes" I ended up getting the deal I wanted, but felt the entire time that they were trying to scam me. Added a $2799 extended warranty to the contract without even asking if I wanted it. $1K "disappeared" from the price - another "mistake" they made. Initial tax calculation was an attempt to inflate the price and then lower it later by lowering it by over $3K. Monthly payment amounts didn't match the amount financed for the reasons above. Go in prepared and check everything twice before signing. More
Excellent service department and customer service. Service advisor was friendly and knowledgeable. My car was still dirty from the latest weather we had and the service department washed my car befor Service advisor was friendly and knowledgeable. My car was still dirty from the latest weather we had and the service department washed my car before they returned it to me. More
The guys in service were very polite, courteous and timely. My Equinox was serviced and finished with in a half an hour. I was early for my appointment and got right in. timely. My Equinox was serviced and finished with in a half an hour. I was early for my appointment and got right in. More