Rod Hatfield Chevrolet, LLC
Lexington, KY
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The staff was very friendly and easy to talk to. However, after discussing the issue multiple time with then and them working on the vehicle, it still makes the same squeeking sounds. However, after discussing the issue multiple time with then and them working on the vehicle, it still makes the same squeeking sounds. More
Brian Dick was very good and helpful. His hands were tied but it took three days to get a lamp changed. The bill was quite high for a small problem 1,300 His hands were tied but it took three days to get a lamp changed. The bill was quite high for a small problem 1,300 More
These guys are the reason that car salesman have a bad reputation. After catching several "mistakes" I ended up getting the deal I wanted, but felt the entire time that they were trying to scam me. Added reputation. After catching several "mistakes" I ended up getting the deal I wanted, but felt the entire time that they were trying to scam me. Added a $2799 extended warranty to the contract without even asking if I wanted it. $1K "disappeared" from the price - another "mistake" they made. Initial tax calculation was an attempt to inflate the price and then lower it later by lowering it by over $3K. Monthly payment amounts didn't match the amount financed for the reasons above. Go in prepared and check everything twice before signing. More
Excellent service department and customer service. Service advisor was friendly and knowledgeable. My car was still dirty from the latest weather we had and the service department washed my car befor Service advisor was friendly and knowledgeable. My car was still dirty from the latest weather we had and the service department washed my car before they returned it to me. More