Rod Hatfield Chevrolet, LLC

Previously gave this dealership a 5 star review for seemingly working the deal out in a positive way. But now will take that back and here is why. Me and the sales manager finally agreed upon a 1500 seemingly working the deal out in a positive way. But now will take that back and here is why. Me and the sales manager finally agreed upon a 1500 down payment verbally over the phone after days of communication on a truck I was looking into purchasing. After getting to the dealership and going though the finance part the lady tells me that I owe nothing down so thats great I guess! Week goes by get a text that apperntly the sales manager didn’t tell the bank that part of my paydays was a perdiem which he clearly knew. so I guess they was originally gonna cancel the deal or something so had send paperwork in on that. Next day get several calls and texts messages from the finance lady saying she “forgot to collect the down payment” which may been the case. She then says its $2000 and I explained that I agreed on $1500. But they wasn’t having it and still insisted that the deal was for $2000. So I did pay it but extremely not satisfied with this situation after all. A good experience turned into a very bad one. More

Helpful since my new vehicle’s lifters went out 3 weeks after buying! I came in panicked and was reassured and given a rental right away. after buying! I came in panicked and was reassured and given a rental right away. More

The work was performed correctly and is satisfactory. The customer service experience for a first time visitor was not up to standard in my opinion. The customer service experience for a first time visitor was not up to standard in my opinion. More

They will work hard to go above and beyond your expectations! Austin was a huge help by guiding me along the way to make certain I got the vehicle I loved. Even when I showed some indecisiveness bo expectations! Austin was a huge help by guiding me along the way to make certain I got the vehicle I loved. Even when I showed some indecisiveness both he and CJ stuck it out with me. They both were so respectful when I voiced my concerns, they actually listened which meant a lot. Because of all their hard work and persistence to meet my auto needs, I was able to drive away in a vehicle I love! This is my 2nd purchase from Rod Hatfield and each visit I've been treated like a valuable consumer. For all of these reasons I am certain I will return to Rod Hatfield for future purchases. More

They worked to get me the car I wanted. Very friendly service. Great salesman! They made everything so easy! Very friendly service. Great salesman! They made everything so easy! More

Awesome dealership with awesome salesman Cannon Dees and sales managers Austin Sipple was amazing thank you guys very much! sales managers Austin Sipple was amazing thank you guys very much! More

I had an amazing experience they did everything they could to get me in my new vehicle! could to get me in my new vehicle! More

There were no hassles. Very courteous not pushy but wanted my business. This was my second vehicle purchase at this dealership Very courteous not pushy but wanted my business. This was my second vehicle purchase at this dealership More

Very organized. Pleasant, speedy with no hassles at all. I wouldn't take my Corvette anywhere else. Pleasant, speedy with no hassles at all. I wouldn't take my Corvette anywhere else. More

Rick McDonald took great care of me. Needed transmission cooler lines on my van. He found the parts quickly and had it done the same day. Great Service experience!!! Needed transmission cooler lines on my van. He found the parts quickly and had it done the same day. Great Service experience!!! More