Rod Baker Ford Sales Inc

Purchased leased vehicle Will probably drive car for another year before trading it in.Have leased the car for the last three years and knew it had low mileage. Will probably drive car for another year before trading it in.Have leased the car for the last three years and knew it had low mileage. More

Fast great service! Don did a great job finding and selling our car. We had our older car in the shop and it needed quite a bit of repair. When I called Don in sales he w Don did a great job finding and selling our car. We had our older car in the shop and it needed quite a bit of repair. When I called Don in sales he was able to find a couple of possible cars for our needs, price them out, and get all the information to me within a half an hour all said and done. We ended up purchasing a car and he got all the paperwork done that he could prior to us coming in and we had our car in no time. That is a big convince when you are hauling a toddler and baby. Thanks so much for the great customer service and I highly recommend Don for all your car buying needs. More

2017 Mustang Great people to deal with. Would buy again. I highly recommend this dealer ship. Both James Fritz (salesman) and Brett Fessler (Finance) were both gr Great people to deal with. Would buy again. I highly recommend this dealer ship. Both James Fritz (salesman) and Brett Fessler (Finance) were both great to deal with. More

Best Sales Experience Ever!! Salesman Jim Walters was very helpful, professional, no hassels, straight answers, and good deals! I would buy from this dealership again and again! T Salesman Jim Walters was very helpful, professional, no hassels, straight answers, and good deals! I would buy from this dealership again and again! The people in the parts and service dept. are friendly and professional. Don't think you ask for more in a dealership! More

Amazing experience! Went out of their way as they always do! Delivered vehicle to my house as a birthday surprise with bows and balloons and birthday wishes! Love Rod Ba Went out of their way as they always do! Delivered vehicle to my house as a birthday surprise with bows and balloons and birthday wishes! Love Rod Baker Ford! More

Salesman and service department very professional Pros: • My salesman Ryan Morris was very professional. He was friendly, helpful and laid back. We were able to develop a good rapport in a matter of Pros: • My salesman Ryan Morris was very professional. He was friendly, helpful and laid back. We were able to develop a good rapport in a matter of minutes. If this was all the rating included, then I would have given a 5 star rating • When after purchasing the vehicle it needed service work, everyone in the service department was very friendly and helpful. • Everything that needed to be fixed was taken care of professionally. Cons: • The vehicle I was looking for was listed on their web site, but when I arrived, the vehicle was being used by a family member/employee of the dealership. It took well over 20 minutes before the vehicle arrived for a demonstration. • The new vehicle had more than one baby seat strapped in making it difficult to use all the seat configurations. Also, the interior was somewhat cluttered. • It was the only 2016 vehicle of this model, so I didn’t understand why it would be used as a demo when many other exact models were available. • The person who was responsible for deciding a price on my trade in came back with a substantially lower market value then what I had researched. • The sales manager made the buying experience unpleasant. He downgraded my vehicle as unsellable for their used car inventory and would have a wholesaler buy it from them. A couple days later it was listed in their used car inventory as a “cream puff, charming, won’t disappoint, and one of the most sought after cars in the market”! A far cry from what he told me. The dealer selling price was listed exactly where I had said they would be able to offer it for. • When the new car was prepped for ownership, it was not clean. Had popcorn crumbs laying about and finger prints along the headliner, along with dirt on the floor in all three rows of seats. Inside it almost appeared as a used and not new. This was the result from the sales manager pushing the sale through as quickly as possible and not allowing enough time for their detail shop workers to do a complete and thorough job. More

Great people to deal with. Their professional attitude is prevalent from the owners to the porters. It's one of the best experiences I've ever had at a dealership. Their professional attitude is prevalent from the owners to the porters. It's one of the best experiences I've ever had at a dealership. More

great people, great price javier was great.he and the entire sale experience was quite painless .i came in due to a great internet price thinking i would once again be disappoi javier was great.he and the entire sale experience was quite painless .i came in due to a great internet price thinking i would once again be disappointed.i not only got that price ,but javier and the sales manager found even more rebates . More

Very positive from start to finish! We have been customers of Rod Baker Ford for approximately 30 years! From the initial sale of the vehicle to any service that we have had, it's been We have been customers of Rod Baker Ford for approximately 30 years! From the initial sale of the vehicle to any service that we have had, it's been a positive experience all around!! I would highly recommend! More

Great sales experience! This not our first purchase with Rod Baker, We continue to return due to the great and wonderful help we always receive with Jim Walter! He is always This not our first purchase with Rod Baker, We continue to return due to the great and wonderful help we always receive with Jim Walter! He is always very helpful in the selection and his knowledge of the cars. Thank you Jimmy! More