Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Ordered a 2022 F150, great deal on the new truck & trade-in, fast delivery & excellent help with dealer add-ons before delivery. Their team is really excellent! trade-in, fast delivery & excellent help with dealer add-ons before delivery. Their team is really excellent! More
Knowledgable, courteous, no-pressure, follow-through. The ONLY dealership I will continue to do business with and the ONLY dealership I would recommend. The ONLY dealership I will continue to do business with and the ONLY dealership I would recommend. More
The general manager of this place is probably one of the least personable managers ive met throughout my 32 years of owning fords. The by-far over-populated showroom is nice for what it is. The salesmen are least personable managers ive met throughout my 32 years of owning fords. The by-far over-populated showroom is nice for what it is. The salesmen are all nice and personable. The slogan for the dealership; “home of the no hassle deal” has always been somewhat ironic to me for this place. it was quite the hassle to get my hands on something and get the deal settled. Service has always done a fairly good job with mine and my wife’s vehicles, and havent had personal issues with any personnel back in the shop. I will purchase again from Rod Baker once i know the current GM is no longer there, again might i add. Hes not someone i feel comfortable spending thousands of dollars with, whether hes first hand a part of my deal or not, i dont agree with what that guy does for the dealership. be weary of the GM. More
This was the first time that I purchased a vehicle from your dealership. I liked that your dealership is a no hassle dealership. The price is the price that is listed. Tony Polito, I believe that is his your dealership. I liked that your dealership is a no hassle dealership. The price is the price that is listed. Tony Polito, I believe that is his last name, was very helpful and friendly and really took the time to listen to my needs of what kind of vehicle I needed for my family and took it to heart that I wanted to leave the dealership without a car payment. And Tony delivered on this. I left the dealership completely satisfied with my purchase and no car payment. You truly have a wonderful sales rep in Tony. If I purchase a vehicle again in the future, I am definitely going to come back and look for Tony to take care of me and my family's needs. More
I went to purchase my first car and had an amazing experience! Don was my salesman and I would highly recommend him! He was very helpful and genuine. He was very customer focused and helped me find th experience! Don was my salesman and I would highly recommend him! He was very helpful and genuine. He was very customer focused and helped me find the perfect car for me! I cannot believe what an amazing experience I had getting a car. James was the finance person I dealt with and he was great as well! There was no bs or hidden fees. They were all upfront about everything and that is extremely hard to find! I will always do business with Rod Baker Ford in the future, I absolutely love this dealership! Thank you so much Don and James for such a great experience! More
Anthony was amazing!!! Went in to look at a truck, and found the truck we wanted. Anthony was patient and worked with us to get everything in order. He even sat at his desk with 3 of our kids while my wif found the truck we wanted. Anthony was patient and worked with us to get everything in order. He even sat at his desk with 3 of our kids while my wife and I signed the finance papers, which meant the world to us and our kids. Between Anthony and the finance guy (sorry don’t remember his name) everything was so easy!!! I would highly recommend this family owned dealership. More
The car dealer who was assigned to help me with a used car purchase was very professional and honest ,Don was a real Gentleman and tried desperately Rod Baker Ford has the best staff thank you Don I give car purchase was very professional and honest ,Don was a real Gentleman and tried desperately Rod Baker Ford has the best staff thank you Don I give you 5 stars Sincerely Gerald Bruggeman. More
I just bought a car from these folks online, and was treated friendly and thought they were an upright dealership After the car was delivered, I found out differently! The A/C only blows out on the pass treated friendly and thought they were an upright dealership After the car was delivered, I found out differently! The A/C only blows out on the passenger side, and the front struts are in terrible shape! I asked politely before the purchase, "Please see that all is ok, as I can''t get to your place of business"! I was assured all was fine, and after delivery, I drove the car only a few miles to discover the car has expensive repairs waiting for my money! I texted the dealer and was told "It was checked, and there was no issues issue with the A/C or struts"!! And added a sarcastic "Wishing you and your family well"!!! In other words, "We're done with you"! Apparently, the problems occurred while the car was being delivered, sitting on the trailer?! I paid the asking price and only asked for integrity, as I was trusting these unknown people. I asked too much, it appears! More