Rod Baker Ford Sales Inc

This was the first time that I purchased a vehicle from your dealership. I liked that your dealership is a no hassle dealership. The price is the price that is listed. Tony Polito, I believe that is his your dealership. I liked that your dealership is a no hassle dealership. The price is the price that is listed. Tony Polito, I believe that is his last name, was very helpful and friendly and really took the time to listen to my needs of what kind of vehicle I needed for my family and took it to heart that I wanted to leave the dealership without a car payment. And Tony delivered on this. I left the dealership completely satisfied with my purchase and no car payment. You truly have a wonderful sales rep in Tony. If I purchase a vehicle again in the future, I am definitely going to come back and look for Tony to take care of me and my family's needs. More

I went to purchase my first car and had an amazing experience! Don was my salesman and I would highly recommend him! He was very helpful and genuine. He was very customer focused and helped me find th experience! Don was my salesman and I would highly recommend him! He was very helpful and genuine. He was very customer focused and helped me find the perfect car for me! I cannot believe what an amazing experience I had getting a car. James was the finance person I dealt with and he was great as well! There was no bs or hidden fees. They were all upfront about everything and that is extremely hard to find! I will always do business with Rod Baker Ford in the future, I absolutely love this dealership! Thank you so much Don and James for such a great experience! More

Can do attitude. Positive experience. Knowledgeable sales people. Down to earth. Personable friendly experience. Yes. people. Down to earth. Personable friendly experience. Yes. More

Anthony was amazing!!! Went in to look at a truck, and found the truck we wanted. Anthony was patient and worked with us to get everything in order. He even sat at his desk with 3 of our kids while my wif found the truck we wanted. Anthony was patient and worked with us to get everything in order. He even sat at his desk with 3 of our kids while my wife and I signed the finance papers, which meant the world to us and our kids. Between Anthony and the finance guy (sorry don’t remember his name) everything was so easy!!! I would highly recommend this family owned dealership. More

The car dealer who was assigned to help me with a used car purchase was very professional and honest ,Don was a real Gentleman and tried desperately Rod Baker Ford has the best staff thank you Don I give car purchase was very professional and honest ,Don was a real Gentleman and tried desperately Rod Baker Ford has the best staff thank you Don I give you 5 stars Sincerely Gerald Bruggeman. More

I just bought a car from these folks online, and was treated friendly and thought they were an upright dealership After the car was delivered, I found out differently! The A/C only blows out on the pass treated friendly and thought they were an upright dealership After the car was delivered, I found out differently! The A/C only blows out on the passenger side, and the front struts are in terrible shape! I asked politely before the purchase, "Please see that all is ok, as I can''t get to your place of business"! I was assured all was fine, and after delivery, I drove the car only a few miles to discover the car has expensive repairs waiting for my money! I texted the dealer and was told "It was checked, and there was no issues issue with the A/C or struts"!! And added a sarcastic "Wishing you and your family well"!!! In other words, "We're done with you"! Apparently, the problems occurred while the car was being delivered, sitting on the trailer?! I paid the asking price and only asked for integrity, as I was trusting these unknown people. I asked too much, it appears! More

Anthony was our sales rep at Rod Baker Ford. I went there just for a quick test drive to see if I liked the car or not. I had no intention on purchasing a vehicle that night. Anthony was patient with all my just for a quick test drive to see if I liked the car or not. I had no intention on purchasing a vehicle that night. Anthony was patient with all my question and took excellent care of us. Needless to say I ended up leaving in my brand new Explorer. If you need a new car definitely go see Anthony. Brian also was great who was the finance manager. Again he showed patience and answered all my questions. Everyone we encountered at that dealership was amazing and couldn’t have asked for a better experience! More

they will scam you with a friendly face.. do not bring your car in if you need any sort of service done. they will claim to have fixed it then give you something that does not work. your car in if you need any sort of service done. they will claim to have fixed it then give you something that does not work. More

I had an awesome experience at Rod Baker Ford. They were nice ,very straightforward and informative. When I got there they showed me what I wanted and there was no hassle. nice ,very straightforward and informative. When I got there they showed me what I wanted and there was no hassle. More

A mostly good experience RB was the third of 3 Ford dealerships I went to as I was replacing a 2015 Escape with a newer Escape. Overall it was a good experience with the price RB was the third of 3 Ford dealerships I went to as I was replacing a 2015 Escape with a newer Escape. Overall it was a good experience with the price being within a few hundred of what was expected based on trade in value and online research. What I'd suggest to them though is the delivery could be significantly improved. For instance, I went from a traditional gas model to a hybrid with a Titanium package with tons of bells and whistles. They basically handed me the keys and said, thanks, see ya and I was left on my own to discover everything about the new vehicle. It would have been really nice if someone took 15 minutes to walk me through all the new options on the vehicle but I guess they didn't have the time for that. More