Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 244 reviews
Friendly, Helpful, No Pressure! It's always easy to buy from Rod Baker Ford. We recommend a lot of our friends and family to them. It's always easy to buy from Rod Baker Ford. We recommend a lot of our friends and family to them. More
Joe was amazing at his level of service and professionalism from an out of state online buyer. Made the process very easy with his quick responses and extra effort ensuring all questions were a professionalism from an out of state online buyer. Made the process very easy with his quick responses and extra effort ensuring all questions were asked. Additionally the entire staff was kind and assisting when he wasn’t available. That was a pleasure to experience and refreshing. More
Had a terrible experience here with a salesman named Joe. We went in to test drive the Mustang Mach E. The test drive was very short - basically the equivalent of once around the block. Every time I took We went in to test drive the Mustang Mach E. The test drive was very short - basically the equivalent of once around the block. Every time I took my foot of the accelerator, the car immediately slowed to a complete stop. Joe said "That's the way all electrics work." I know that's not true, because I've driven several of them. As it turns out, that is a feature called "One Pedal Driving"; I also learned that it could be turned off. Obviously, the salesman didn't know that and acted like I didn't know what I was talking about. What a complete jerk. Avoid this place like the plague. More
Bought a new 2022 F-150 at Rod Baker after looking for several months. Took my time and reviewed everything. Each question and or concern addressed by the staff. Have used their service with prior vehicl several months. Took my time and reviewed everything. Each question and or concern addressed by the staff. Have used their service with prior vehicles. Service is top notch also. More
Although it was though to negotiate with sales, JR Carlson was a great guy to work with along the way. He is communicative, patient, and caring. I would recommend working with JR if you are seeking to Carlson was a great guy to work with along the way. He is communicative, patient, and caring. I would recommend working with JR if you are seeking to purchase a vehicle at Rod Baker Ford. Also, during the negotiation process, I identified some broken/missing plastic pieces. JR is currently working with me to have those pieces replaced at no cost. More
Bought my first new vehicle, everything went smoothly! ! Highly recommend Jimmy, and all the finance guys!!! Parts and service people are great as well!!! ! Highly recommend Jimmy, and all the finance guys!!! Parts and service people are great as well!!! More
I purchased 2016 Ford Fusion from this dealership and I did everything I was supposed to do to take care of the vehicle. i did not know that there is a techincal service bulletin for fusions saying that en did everything I was supposed to do to take care of the vehicle. i did not know that there is a techincal service bulletin for fusions saying that engine blocks are likely to crack and 2 years later the engine block needs to be replaced and I'm stuck paying a car note for a car that doesn't even work. DO NOT BUY FROM THIS DEALERSHIP More