Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 236 reviews
Great service , knowledgeable . Made the buying experience easy and comfortable. Michael was responsive and easy to work with. The inside salesperson that Michael asked to work w Made the buying experience easy and comfortable. Michael was responsive and easy to work with. The inside salesperson that Michael asked to work with us when we arrived was amazing. Again he put us at ease quickly. Willing to answer all our questions. Set up the auto start app on our phone. Went over all the bells and whistles that the vehicle had. Best car salesman experience I have ever had. Easy to shop on the web. Was very impressed with vehicles that were available to view. More
Friendly, Helpful, No Pressure! It's always easy to buy from Rod Baker Ford. We recommend a lot of our friends and family to them. It's always easy to buy from Rod Baker Ford. We recommend a lot of our friends and family to them. More
Joe was amazing at his level of service and professionalism from an out of state online buyer. Made the process very easy with his quick responses and extra effort ensuring all questions were a professionalism from an out of state online buyer. Made the process very easy with his quick responses and extra effort ensuring all questions were asked. Additionally the entire staff was kind and assisting when he wasn’t available. That was a pleasure to experience and refreshing. More
Had a terrible experience here with a salesman named Joe. We went in to test drive the Mustang Mach E. The test drive was very short - basically the equivalent of once around the block. Every time I took We went in to test drive the Mustang Mach E. The test drive was very short - basically the equivalent of once around the block. Every time I took my foot of the accelerator, the car immediately slowed to a complete stop. Joe said "That's the way all electrics work." I know that's not true, because I've driven several of them. As it turns out, that is a feature called "One Pedal Driving"; I also learned that it could be turned off. Obviously, the salesman didn't know that and acted like I didn't know what I was talking about. What a complete jerk. Avoid this place like the plague. More
Bought a new 2022 F-150 at Rod Baker after looking for several months. Took my time and reviewed everything. Each question and or concern addressed by the staff. Have used their service with prior vehicl several months. Took my time and reviewed everything. Each question and or concern addressed by the staff. Have used their service with prior vehicles. Service is top notch also. More
Although it was though to negotiate with sales, JR Carlson was a great guy to work with along the way. He is communicative, patient, and caring. I would recommend working with JR if you are seeking to Carlson was a great guy to work with along the way. He is communicative, patient, and caring. I would recommend working with JR if you are seeking to purchase a vehicle at Rod Baker Ford. Also, during the negotiation process, I identified some broken/missing plastic pieces. JR is currently working with me to have those pieces replaced at no cost. More