Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 249 reviews
Not feeling pressured into anything was a BIG plus. The salesman was awesome even with my 9 and 5 year asking him questions and playing with everything on his desk. Jeff was polite and courteous and helped salesman was awesome even with my 9 and 5 year asking him questions and playing with everything on his desk. Jeff was polite and courteous and helped me in every way possible! More
I did a significant amount of on-line research prior to making my purchase. We looked at several cars at various dealerships and test drove a few. We knew we wanted a Ford Escape, used to replace the one making my purchase. We looked at several cars at various dealerships and test drove a few. We knew we wanted a Ford Escape, used to replace the one my son had totaled. At Rod Baker Ford, we weren't pressured to purchase a car. Rob listened to us, showed us what we were interested in. We told him we had one more stop to make to look at another Escape at CarMax, Rob did an outstanding job of educating us on what to be aware of, price, the low financing rate that Ford was offering and the Certified Used Car warranty. We looked at the other Escape and decided based on how Rob worked with us we were getting the better deal at Rod Baker, I called Rob after leaving CarMax and told him we would be in around 2PM the next day to purchase the Escape, which we did. Some of the other dealerships we went to acted as if we really didn't want to buy and we felt like they didn't really want to listen to what we wanted. Thank you and we will be back. Chuck and Clare Ritli More
I worked with Jimmy and Jeff Walters while car shopping and of all the dealerships I went to, these two gentlemen made the car buying experience extremely easy and pleasant for me. Not only did they provid and of all the dealerships I went to, these two gentlemen made the car buying experience extremely easy and pleasant for me. Not only did they provide honest feedback to candid questions, but were very honest about finding a car that was right for my needs, even when it would have been easier to sell me a car that wasn't what I was looking for. I got a great price, APR, and vehicle and am happy with my purchase. The used vehicle I bought had some issues with it that my mechanic found before I signed the papers, and they did all the work free of charge. The entire process was so simple. As long as you get the vehicles checked out by a trusted third-party mechanic to ensure there are no problems, I highly recommend this dealership. More
I did not think I could get a loan and Jeff was a great help. The best service I ever had going to a dealership I will be back and let my friends and family know. I was treated perfectly by Jeff and the s help. The best service I ever had going to a dealership I will be back and let my friends and family know. I was treated perfectly by Jeff and the sales manager Anthony...a true pleasurable experience. More
I had the best experience at rod baker! Great customer service ! Ford has won me over as a customer due to this dealerships service! Thanks so much! service ! Ford has won me over as a customer due to this dealerships service! Thanks so much! More
Customer service was great because they helped me updated on which used cars they were getting to help me find the perfect match for myself and called me whenever a car fit the description i was looking for. on which used cars they were getting to help me find the perfect match for myself and called me whenever a car fit the description i was looking for. Since my family and I have bought several cars from this dealer before, they know us on a first name basis and i appreciated the great level of friendliness and I have a lot of trust in the dealership. I will definitely be looking for my next here again as well. More
Ben worked with us to find a certified pre-owned car that was within our budget. He has made himself easily accessable to us for any followup questions we might have. Customer service is great as is their was within our budget. He has made himself easily accessable to us for any followup questions we might have. Customer service is great as is their service department. More
Bought a used 2010 Ford F-150. I've been looking for about two years for the right truck,and finally found it at Rod Baker.It had a good price, low mileage, and Ford Certified. The dealership staff was about two years for the right truck,and finally found it at Rod Baker.It had a good price, low mileage, and Ford Certified. The dealership staff was very friendly, no pressure and easy to get along with. They didn't treat me differently just because I bought used. The paperwork was a breeze and I was out and enjoying my truck in no time... More
The sales people I dealt with were excellent. They knew what I was looking for and had several options for me to consider. I left the dealership spending less than I thought I would, got a great vehicle, what I was looking for and had several options for me to consider. I left the dealership spending less than I thought I would, got a great vehicle, and I am very happy with my purchase. I would recommend Rod Baker Ford as a dealership to purchase new or used vehicles. I truely had a no hassle purchase. More
Best price, great sales people, didn't hassle me on the vehicle price or payments, listened to me and didn't pressure me into the sale. vehicle price or payments, listened to me and didn't pressure me into the sale. More