Rod Baker Ford Sales Inc

They treat me good especially being that I am on a fixed income they worked with me to work out a deal Anthony was very good and professional sales person income they worked with me to work out a deal Anthony was very good and professional sales person More

We saw the vehicle we wanted on the internet at a very competitive price at Rod Baker Ford and called. Matthew Pollock provided the information and verified the price and said that there was one additiona competitive price at Rod Baker Ford and called. Matthew Pollock provided the information and verified the price and said that there was one additional cost for a dealer installed piece of equipment. This price was actually less than other dealers in the northwestern part of Chicago land and a local dealer that we first visited that ended up misleading us on the phone on their internet price. We went to the dealership and they honored the price. They also provided a fair price for our trade in after some negotiations. Matthew was very pleasant to work with, very straight forward, and helpful. We would recommend him to our family and friends and appreciate that the dealership did not put a misleading price on their website. More

Everything went very smooth while purchasing my vehicle. I had a great experience with Mark. I had a great experience with Mark. More

Easy to use, no pressure car buying situation. I went to 3 other dealerships prior to this one and knew I wanted to spend my money here on a car. Thanks Matt for a great experience. I went to 3 other dealerships prior to this one and knew I wanted to spend my money here on a car. Thanks Matt for a great experience. More

There is alot of people who may say good or bad, so ill just give you the exact details of my experience and you be the judge of it: I went for a coolant leak, which was obvious, pointing out to them the just give you the exact details of my experience and you be the judge of it: I went for a coolant leak, which was obvious, pointing out to them the exact location where it was dripping, telling them to look and do it thru warranty, they came out saying it is not covered because it is just a hose and were charging me 550 for a hose replacement mind you on top of the coolant system. i checked that hose was completely dry (no idea how they did a pressure check and saw coolant leaking and then it got dried in a matter of minutes), i told them no it is not that and i need to talk to warranty. they still charged me 100 for diagnostic even thought i pointed what i need and didnt need their diagnostic. At the same appt i asked them to do a differential fluid change they said 198$ when done it turned into 245 guving me the xx that they need to use different fluid and this is why it is more. Any way the idiot who handled it it all is Patrick shampine, so if you have alot of $ to throw away go see them. More

I was not satisfied with the way the extended warranty was presented. The dollar amount was never talked about. Just the monthly payment. was presented. The dollar amount was never talked about. Just the monthly payment. More

Rod Baker was great! Everyone we worked with took great care of us. The process was very fast & we are very happy with our purchase. Everyone we worked with took great care of us. The process was very fast & we are very happy with our purchase. More

We had a great experience with Rod Baker Ford. They had what we needed on the lot. And made a deal in minutes! They had what we needed on the lot. And made a deal in minutes! More

Everyone from the owners to the sales time is caring, understanding, informative, realibale, and treats you like family. understanding, informative, realibale, and treats you like family. More

Very satisfied with my sales rep, Dave Thompson. Easy to negotiate really good service, recommend to anyone that are looking for a work truck. Or personal car Easy to negotiate really good service, recommend to anyone that are looking for a work truck. Or personal car More