Rockymount Toyota Superstore

The service was awesome. Everyone was friendly and very hel. Staff friendly and the approach from staff members was great. Staff was very knowledgeable about what they were doing. I like were the greeter greet y Staff friendly and the approach from staff members was great. Staff was very knowledgeable about what they were doing. I like were the greeter greet you once you gotten out the car. More

customer service nasty Desk clerk in service department didn't want to honor the request that Toyota offer 25000 miles service. Didn't rotate tires to much air or not enough Desk clerk in service department didn't want to honor the request that Toyota offer 25000 miles service. Didn't rotate tires to much air or not enough air. Management did get air adjusted after 2 tries.No rotation. I don't know if l received the service promise. More

Sales person was very nice and patient with me. The sales person was very nice and was on top of it. I didn't have to wait 2 days to get my new car. Got it the same day. And didn't have to spend the The sales person was very nice and was on top of it. I didn't have to wait 2 days to get my new car. Got it the same day. And didn't have to spend the whole day there. More

Pleasurable Overall it was a great experience. I like that I could have a cup of coffee while I waited. They offered doughnuts to customers that they were passi Overall it was a great experience. I like that I could have a cup of coffee while I waited. They offered doughnuts to customers that they were passing put to employees. The service guy talked to me about everything they were getting ready to do with my car. More

Very welcoming and professional Rocky Mount Toyota was very welcoming and professional. Told me everything that needs to be done to my car. Gave good recommendation. I would refer an Rocky Mount Toyota was very welcoming and professional. Told me everything that needs to be done to my car. Gave good recommendation. I would refer anyone here More

BRIDGET!!!!!!👍 I am pleased to do this survey. Bridget is a wonderful. I feel confident when she tells me something because she explains with patience and she’s alwa I am pleased to do this survey. Bridget is a wonderful. I feel confident when she tells me something because she explains with patience and she’s always helpful. Since I have been going there with seeing many come and go. I’m glad she’s still there. She is truly an asset to the company. More

Customer service is their focus You're greeted with First rate customer service as soon as you pull up. My experience was for general service (oil, tire rotation etc). I'm in town fo You're greeted with First rate customer service as soon as you pull up. My experience was for general service (oil, tire rotation etc). I'm in town for extended work, so I bought the vehicle from another dealership. I'm very impressed with their attention to detail and how they take extra precautions to ensure the vehicle is protected from everyday grease and grime that is associated with mechanical work. Don't hesitate visiting this dealership! More

No problems...excellent service from Bridget Mills Always takes very good care of my vehicle...manager spells out the work to be done...very very professional...Bridgett always recommends work that sho Always takes very good care of my vehicle...manager spells out the work to be done...very very professional...Bridgett always recommends work that should be done according to the mileage More

Excellent Friendly you meet my expectations .I would recommend you all to others. I been with you all a long time as long as you all meet my expectations I will Friendly you meet my expectations .I would recommend you all to others. I been with you all a long time as long as you all meet my expectations I will be with you all for a long time. More

Great Dealership! Very friendly, informative and helpful. Never pushed or tried to guide me to what they wanted. Asked what I wanted or liked, gave me all options and u Very friendly, informative and helpful. Never pushed or tried to guide me to what they wanted. Asked what I wanted or liked, gave me all options and ultimately left it up to me to choose. Then asked me what they could do to get me to buy the car. I told them and they made it happen. A "just looking" trip turned into a happy/new car owner. More