Rocky Top Chrysler Jeep Dodge
Kodak, TN
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Charles, my salesman was very professional and knowledgeable. If he didn’t know the answer, he looked it up and found it out for me. Great experience with him. knowledgeable. If he didn’t know the answer, he looked it up and found it out for me. Great experience with him. More
RTCJD is a very professional dealership. No high pressure sales, all the staff were very friendly and helpful. Our Sales Professional Mark was absolutely great. Very knowledgeable and inform No high pressure sales, all the staff were very friendly and helpful. Our Sales Professional Mark was absolutely great. Very knowledgeable and informative. I would highly recommend this dealership and Mark for your next car or truck purchase. More
My experience with my sales rep Mark Harris could not have been better. I live in Nashville and was looking for a 2026 Ram 1500 Limited with specific options and color. Rocky Top not only had the exact t have been better. I live in Nashville and was looking for a 2026 Ram 1500 Limited with specific options and color. Rocky Top not only had the exact truck I was looking for, but had the best online price within 250 miles of Nashville. My entire experience was awesome from the first phone call to driving it off the lot. It was well worth the 3 hour drive to get to them and will do it again in a heartbeat. I love my new Ram and if you are looking for a new or used vehicle PLEASE make the trip to visit Mark at Rocky Top. More
We bought a used Bronco for our son from this dealership. Glenn helped us with the sale and he was very helpful. He tried to answer all our questions and what he didn’t know personally, he made sure to inves Glenn helped us with the sale and he was very helpful. He tried to answer all our questions and what he didn’t know personally, he made sure to investigate to get the answers to all our questions. More
Came in off the road with control panel issues - they got us in and out in a little over a hour - the issue was resolved- clean facility and friendly staff us in and out in a little over a hour - the issue was resolved- clean facility and friendly staff More
Scheduled an appointment for an oil change at 11:00 on a Friday. Told Kenneth that my husband and I were going to lunch. He informed me that I would receive a text when my car was finished and they would ca Friday. Told Kenneth that my husband and I were going to lunch. He informed me that I would receive a text when my car was finished and they would call if there were any issues. Husband picked me up and we went to lunch. Came back to the dealership around 11:45. No text yet. My husband and I in the lounge for a 30 minutes. Could see my car sitting in a parking spot outside the service center. I had errands to do. Went to my car and got something out of the back. Someone saw me go to the car, get something out and get in my husbands car. Didn’t say anything. I took husbands car to do errands. Still no text or call. Finally at 1:04 my husband asked about my car. They said it was ready. Paperwork said it was done at 11:22. No text. No call. How long does an oil change take? Can you do it in 20 minutes? I called to express my concern about the lack of communication. They blamed it on someone going to lunch. They need better communication with customers and amongst themselves!!! More

