Rocky Mountain Yeti Jackson Hole
Jackson , WY
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Very Rude Mike the finance dude was incredibly rude when I was trying to get information on my extended warranty. I guess since they got my money customer servi Mike the finance dude was incredibly rude when I was trying to get information on my extended warranty. I guess since they got my money customer service was no longer needed. Too bad for them that I am buying a new car and won't be buying it from them. More
Do not deal with Brad Wolf or this dealership This dealership is the kind that gives all others a bad name. They are crooks and liars. They sell faulty vehicles and charge you through the nose t This dealership is the kind that gives all others a bad name. They are crooks and liars. They sell faulty vehicles and charge you through the nose to fix the faulty vehicle they sold you in the first place. The service department will cause damage to your vehicle and charge you for damages they caused at the same time never admitting to being the ones at fault. Castlerock in Jackson is not to be trusted. More
Got lied to I worked with Jessica, Got lied to for cash in her pocket. Took vehicle I was sold to a non affiliated mechanic and it needs work before its even roa I worked with Jessica, Got lied to for cash in her pocket. Took vehicle I was sold to a non affiliated mechanic and it needs work before its even road safe. Absolutely feel I got taken advantage of. More
the absolute worst buying experience in my entire life! Lies about equity , lies about 150% checkup . Lies about bullet proof work on the Diesel engine. Lies lies lies! I was promised I was buying into this Lies about equity , lies about 150% checkup . Lies about bullet proof work on the Diesel engine. Lies lies lies! I was promised I was buying into this truck with automatic equity. Actually I was upside down the second I signed my name. I get the truck and the shocks or totally blown. The brakes are metal to metal. It has a bad injector. Won't pass safety and emissions. No catalytic converter. And now the truck won't even start! These people absolutely do not have any morals whatsoever! They have totally sunk me financially. Absolute nightmare experience. Sold me a lemon and then told me they're not liable . Furthermore, I'm sure the only two good reviews on here were fabricated by an employee. They should be robbed of their license. They do not care at all what they sell or who they sell it too. They also sold me a warranty for two thousand dollars. When I went to use it.... It expired after 2,000 miles! That's one hundred dollars a mile! More
Terrific Dealership that CARES! Our brand new 2014 Ram blew an engine on our family trip to Yellowstone, 30' travel trailer in tow. We limped into Jackson and arrived at the dealersh Our brand new 2014 Ram blew an engine on our family trip to Yellowstone, 30' travel trailer in tow. We limped into Jackson and arrived at the dealership not knowing what to expect. Well let me tell you--it was the best experience in a very bad situation. Brad, the owner, became involved--all was diagnosed by early afternoon and a ton of parts was ordered from Denver[our home]to be overnighted for delivery early A.M. next day[unheard of--normal transit 3 days]. My truck was rebuilt to specs, under warranty, and returned to me as new, in under 36 hrs. including transit time for parts. Amazing! Brad even went out of his way to have our mobile home towed and setup on one of his other lots for overnight convenience, and furnished us a car overnight. As a result, I will travel the 500 mi. from Denver to do business with Brad and his team again, on my new purchase. These people CARE and it shows. Do business with them--you won't be disappointed. More
Worst dealer ever... Misleading advertising This dealer is the worst ever. Tried working with them several times and they never make the deal. Even when I came in with a preapproval. They say This dealer is the worst ever. Tried working with them several times and they never make the deal. Even when I came in with a preapproval. They say 99% approval...that's rubbish. Unless you have perfect credit, they will not even give you the courtesy of calling you back. Go to a different dealer and you get more respect and a better deal. More
I reffered my mother to this dealership because I have serviced my vehicle here for year. They are by far the most helpful dealership I've ever dealt with. Their word is good and prices are fair! Way to g serviced my vehicle here for year. They are by far the most helpful dealership I've ever dealt with. Their word is good and prices are fair! Way to go guys! More
REALLY DIDN'T EXPERIENCE ANY OF THE USUAL CAR SALES NONSENSE. MIKE IMMEDIATELY INVITED ME INSIDE, ASKED THE RIGHT QUESTIONS, AND GAVE ME ALL I WAS LOOKING FOR. I SAW THE VEHICLE I WANTED ONLINE FIRST A NONSENSE. MIKE IMMEDIATELY INVITED ME INSIDE, ASKED THE RIGHT QUESTIONS, AND GAVE ME ALL I WAS LOOKING FOR. I SAW THE VEHICLE I WANTED ONLINE FIRST AT WOLFAUTOGROUP.COM. I THEN CALLED AND MIKE ANSWERED THE PHONE. HE ANSWERED MY QUESTIONS QUICKLY AND ACCURATELY AND THEN ASKED ME TO VISIT FOR A DRIVE. I DIDN'T MAKE AN APPOINTMENT BUT WHEN I SHOWED UP, MIKE DROPPED WHAY HE WAS DOING AND ATTENDED TO ME. I WAS IN THE DEALERSHIP 2 HOURS AND THEN WAS DRIVING HOME IN MY NEW PREOWNED TRUCK. PRETTY EASY. NO CAR SALESMAN CRAP.... JUST GOOD, STRAIGHT FORWARD BUSINESS. DIANA DIPAOLA More