Rocky Mountain Auto Brokers - Service Center

Salesman said his cars are not going to have to be in the shop or getting repaired all the time but the vehicle I got has spent most of its time getting fixed . It's been to the service department there the shop or getting repaired all the time but the vehicle I got has spent most of its time getting fixed . It's been to the service department there at leat 3 times plus it broke down on me on highway 25 . I also feel like my down-payment didn't go as far as it should have. It feels like the dealership just wanted to sell me some financing and didn't care about my life situation. I also feel like I should have gotten more out my trade. Unhappy with myself and the whole deal. , thanks. More

I got my car serviced and detailed here. It looks great! My car is so clean and the oil change and tire rotation was done in a timely manner. Steve in service gave me updates while they had It looks great! My car is so clean and the oil change and tire rotation was done in a timely manner. Steve in service gave me updates while they had my car and even have a shuttle service! More

Sat waiting for over two hours for a windshield replacement. They never showed up. I was then told I would have to take the vehicle to the glass shop for replacement. Service department should just replacement. They never showed up. I was then told I would have to take the vehicle to the glass shop for replacement. Service department should just send customers directly to the shop for replacement. Huge waste of time. More

Everytime I have gone in or called for assistance I have received excellent service. They have addressed my needs each time and tried their best to fix the issues. received excellent service. They have addressed my needs each time and tried their best to fix the issues. More

Great service and communication about the fix and the costs. Nice people involved with the process. costs. Nice people involved with the process. More

The Service Mgr, Steve, is a pleasure to work with. He is very Professional and very detail oriented. He is very Professional and very detail oriented. More

Great service with great staff. General Manager is a great guy that always takes care of his customers!! General Manager is a great guy that always takes care of his customers!! More

Problems solved with no ha hassle Manager very helpful and courteous only problem was it took 2 different days to fix 2 Minor problems all in all good service and courteous only problem was it took 2 different days to fix 2 Minor problems all in all good service More

People are not responsible they're not complying for what that tells you they going to do in the deal that tells you they going to do in the deal More

Never buying or taking any vehicle there for service. Service manager is a very unprofessional person, took 7 months for him to order some parts for my vehicle and my calling him every week asking for an Service manager is a very unprofessional person, took 7 months for him to order some parts for my vehicle and my calling him every week asking for an update. When I approached the owner, Rocky, about the service I was receiving he didn't care. He stated that he was going through a lot of stress, but never apologized or tried to make the experience better. Instead he blew me off for another 2 months. The vehicle I purchased was "carfax" certified and certified pre-owened, but it had a lot of components that needed to be replaced. Suspension leaking front and back, lower control arms cracked and falling apart, inner and outer tie rods loose, and more... 2 weeks after purchasing the vehicle the extended warranty paid 3500 on repairs. And no, I didn't purchase a 5k car, the vehicle cost 18k. On top of all that, the sold me an extended warranty that didn't cover what THEY wrote down that it will cover. That's what took them 7 months to own up and pay for the part. I will not recommend Rocky Mountain Auto Broker to anyone. More